Mental Health Billing Specialist

Mental Health Billing Specialist

A New Day Counseling & Family Wellness, Inc., NFP is a non-profit mental health practice dedicated to providing quality, compassionate care to our community. We are seeking a Medical Biller/Accounts Receivable/Claims Associate who is highly motivated, responsible, reliable, and detail-oriented with billing experience. If you are interested in the opportunity to join our caring team, please submit your resume.

$23 - $27 yearly

Job Requirements:

• Obtain insurance coverage eligibility, benefit verification, authorizations, and pre-certifications.
• Manage electronic billing and submission.
• Process/enter client payments via credit card, check, and cash.
• Collect all copayments and outstanding balances for patient responsibility.
• Must be STRONGLY comfortable calling patients on the phone, setting up payment plans, and asking for outstanding money.
• Enters patient demographic and insurance information in the practice management system.
• Familiarity with ICD-10 and CPT, and HCPC coding.
• Ability to understand EOBs and post EOBs into the practice management system.
• Experience with full-cycle billing, insurance claims processing, payment processing, insurance denial follow-up, and patient collections.
• Follow up on insurance claim aging. Re-submit insurance claims as necessary and knowledgeable of the timely filing restrictions.
• Resolution of rejected claims (denials) via appeals, dispute outstanding claims, and other issues with EOBs.
• Monthly processing of patient statements. Answer and resolve patient billing inquiries.
• Provide Weekly and Monthly Accounts Receivable reports to the Practice Manager.
• Communicate with therapists regarding new and ongoing patients authorized for service.
• Sort and File paperwork (electronically or manually).

The ideal candidate will have 3-5 years of strong Billing and Accounts Receivable management. Those with experience in billing for mental health specialties are encouraged to apply.

A New Day Family Counseling believes in healing hearts, growing minds, and restoring relationships. We are a diverse, client and family-centered mental health counseling practice offering an array of wellness and clinical services, including counseling, trauma-based treatments, child/teen therapy, family therapy, and group and couples therapy. We value and offer a collaborative, inclusive, and diverse work environment. We conduct regular activities with our staff to cultivate this environment.

We offer competitive pay, health insurance with Blue Cross Blue Shield, vision, dental, and life insurance, PTO, and up-to-date technology and tools to make the job easier.