Mental Health Case Manager/Service Coordinator

Job Overview
We are seeking a dedicated and compassionate Mental Health Case Manager/Service Coordinator to join our dynamic healthcare team. In this vital role, you will coordinate and manage comprehensive mental health services for diverse patient populations, ensuring seamless delivery of care across inpatient, outpatient, and post-acute settings. Your expertise will help bridge gaps in care, facilitate discharge planning, and support patients through their recovery journey. This position offers an exciting opportunity to make a meaningful impact on individuals' mental health and overall well-being while working within a vibrant, multidisciplinary environment.

Responsibilities

• Conduct thorough patient assessments to evaluate mental health needs, utilizing knowledge of behavioral health, physiology, and medical terminology.
• Develop individualized care plans in collaboration with healthcare providers, social workers, and families to promote optimal recovery outcomes.
• Manage discharge planning processes by preparing comprehensive medical records, facilitating post-acute care arrangements, and ensuring compliance with HIPAA regulations.
• Engage in utilization management by reviewing diagnostic evaluations, managing patient intake procedures, and overseeing case management for inpatient and outpatient services.
• Provide addiction counseling support when appropriate and assist in managing complex cases involving behavioral health or mental health disorders.
• Maintain detailed documentation of patient interactions, medical records, and case notes while adhering to confidentiality standards and hospital policies.

Skills

• Strong knowledge of managed care processes, discharge planning procedures, and utilization management strategies.
• Proficiency in medical terminology, physiology knowledge, patient assessment techniques, and diagnostic evaluation methods.
• Experience working with behavioral health populations in outpatient clinics; familiarity with addiction counseling is a plus.
• Excellent communication skills to coordinate effectively with multidisciplinary teams including social workers and healthcare providers.
• Ability to navigate complex medical records systems while maintaining HIPAA compliance; experience with outpatient or post-acute care settings is advantageous. Join us to be part of a passionate team committed to delivering exceptional mental health services! We value your expertise in providing compassionate patient service while supporting recovery through comprehensive case management. This role offers an engaging environment where your skills directly contribute to improving lives every day.

Pay: From $22.00 per hour

Work Location: Remote