Mental Health Director (LICSW)

About Transhealth

Transhealth is an independent and comprehensive healthcare center dedicated to empowering and uplifting trans and gender-diverse individuals and families. Located in Western Massachusetts and led by trans and gender-diverse professionals, we are redefining what compassionate, gender-affirming healthcare looks like. Through expert care, community support, education, and advocacy, we’re creating a future where every trans and gender-diverse person feels celebrated and in control of their healthcare journey. Be part of a team that honors the resilience of our community and works to transform the world—one step, one story, and one life at a time.

Transhealth is committed to fostering a diverse and inclusive workplace. We strongly encourage applications from individuals of all backgrounds, including trans, LGBTQIA+ and BIPOC communities, and are an equal opportunity employer.

Why You Should Choose Transhealth

• Competitive benefits including low cost health and dental plans with employer-paid HSA covering 100% of deductible; generous paid time off and sick leave policies
• Flexible scheduling including options for in-person and hybrid appointments depending on provider preference.
• No overnight or weekend work

Job Description Summary

Are you a bold, mission-driven provider ready to stand shoulder-to-shoulder with a team committed to justice and excellent patient care ? At Transhealth, we are actively seeking clinicians who are unwavering in their devotion to delivering exceptional, gender-affirming care across the lifespan. This care must move forward, no matter the storm.

The Mental Health Director is a clinical leadership position and the clinician in charge of the Mental Health department. This position reports to the Chief Executive Officer (CEO) and would also have access to a contracted clinical supervisor for additional support.

The Mental Health Director responsibilities include clinical and administrative supervision of a team of psychotherapists, working closely with the leadership of the Medical department on integration of care, and providing clinical care for a small caseload of clients.

This position requires a collaborative leader with demonstrated experience conducting comprehensive biopsychosocial assessments, including complex differential diagnoses and clinical rule-outs, and making nuanced clinical determinations regarding readiness and appropriateness for gender-affirming medical care.

The Mental Health Director must be comfortable working with both adults and youth, including assessing developmental considerations, family dynamics, and support systems that impact care. The Director will lead the development and oversight of departmental workflows, policies, and care protocols to support high-quality, coordinated, and affirming mental health services within an integrated, interdisciplinary healthcare setting.

This position is:

• Salaried,
• Full-time,
• Hybrid, and
• Monday thru Friday [day shift], and
• Non-Unionized

NOTE: Remote work hours and duties are subject to change based on need, federal and state changes to work regulations, and payor reimbursement guidelines.

Objectives & Responsibilities:

• Work with Mental Health team and fellow Leadership team members to determine departmental and organizational goals and objectives
• Work collaboratively to streamline processes, enhance communication, provide whole-person care, and foster clinician wellbeing
• Supervise all employees in the Mental Health department, including coordinating on hiring, training, promoting, co-creating goals and competencies, and back-on-track plans for employees in the Department
• Project manage the delegation, creation, continued refinement, and execution of departmental policies and procedures
• Ensure all employed members of the Mental Health department receive quality, well-documented individual and group supervision
• Enhance and support the Mental Health staff with mentoring and role modeling of affirming, trauma-informed, ethical, patient-centered care in a team setting
• Work directly with Mental Health staff to educate them on the practice’s care process and determine what can be done to improve overall care quality
• Act as a key stakeholder and mental health expert regarding needs across the organization
• Partner with the administrative team to lead in the development and execution of workflow processes for care delivery with impact on value, quality improvement, utilization, clinician wellbeing, affirming whole patient care, and mental health protocol development
• Plan for and execute crisis response at Transhealth, while also responding to patient crisis as an equal member of the team
• Raise departmental staffing needs as they arise, including additional clinical supervisor(s), assistant director, or ability to host interns in the future
• Partner with other departments to provide integrated programs within the organization, particularly with Primary Care leadership to optimize integration across the practice.
• Advocate for and elevate the needs of mental health staff, including workload, wellbeing, and clinical integrity, within leadership discussions and organizational decision-making processes
• Demonstrate self-awareness of one’s own identities, lived experiences, and positional power, as well as the ability to reflect on how these influence clinical decision-making, supervision, team dynamics, and delivery of equitable, affirming care
• Ensure that equity and justice are embedded in clinical care, team practice, and departmental policies, including identifying and addressing barriers to access, disparities in care, and inequities within the work environment.
• Other duties as assigned

Licensure, Qualifications, & Experience:

• LICSW license within the Commonwealth of Massachusetts
• 2+ years of individual and group clinical supervision experience required; training and/or certification / 5+ years preferred
• 2+ years of supervisory or leadership experience required; 5+ years preferred
• Adhere to the profession’s clinical standards and code of ethics
• Maintain the standards and educational requirements specific to the position, licensure, credentials, professional growth, and development
• Maintain and update clinical knowledge and skills based on current health care practice/research
• Experience providing psychotherapy to the LGBTQ+, and specifically, the transgender/gender diverse community is required
• Experience with Slack, G Suite, and other software programs
• Must be able to adhere to and champion the values of Transhealth
• Able to understand and empathize with others
• Able to be compassionate at work, for colleagues and patients
• Able to be flexible, open-minded, conscientious and assumes positive intent
• Possess a team-oriented mindset and willingness to do jobs that might be outside of typical scope of work
• Able to take accountability for their own actions and work for the betterment of Transhealth
• Comfortable in a start-up environment/culture that promotes ongoing change toward process improvement
• Ability and willingness to demonstrate the team value of being a lifelong learner
• Excellent sense of humor

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee may be required to perform repetitive motions that may include the wrists, hands, and/or fingers. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

There are no adverse environmental conditions expected.

Reasonable accommodations will be reviewed upon request.

Job Type: Full-time

Pay: $100,000.00 - $125,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Florence, MA 01062