Mental Health Virtual Assistant - US ONLY

Are you passionate about the mental health field, but don’t want to work 40+ hours a week in an office? Are you looking for flexibility while wanting to utilize your administrative skills?

Therapy Practice Solutions is a group of Mental Health Virtual Assistants dedicated to providing excellent, professional, and efficient support to Mental Health Therapists. TPS VAs help clinicians with answering phone calls and emails, scheduling clients, verifying insurance, submitting insurance claims, and following up on aging claims.

This is a 1099 position, meaning you can make your own hours and schedule. All candidates must be available atsome point during regular business hours (M-F 9am-6pm)

Job Description:

• Collaborate with the mental health provider and/or office team to ensure a smooth and organized patient experience, including helping with administrative tasks, scheduling, and billing as needed.
• Respond to phone calls and emails from patients, addressing inquiries, rescheduling requests, and general information about the mental health services offered.
• Utilize and maintain working knowledge of various EHRs like SimplePractice, TherapyNotes, Theranest, etc.
• Provide excellent customer service by addressing client inquiries and concerns related to billing and insurance claims.
• Verify and update patient insurance and billing information, ensuring accuracy and completeness.
• Monitor and follow up on unpaid or denied claims, resolving billing issues in a timely manner.
• Maintain a comprehensive understanding of mental health billing codes and regulations, including CPT, ICD-10, and HCPCS codes.
• Abide by federal HIPAA regulations throughout all interactions with providers and their clients
• Must be detail oriented and have strong communication skills.
• Must be a self starter, and excel in an autonomous working environment

Requirements:

• Must have availability Monday through Friday within business hours (9am-5pm in your time zone)
• At least 1 year experience with insurance verification and billing for mental health
• At least 1 year experience in a mental health office setting specifically (please do not apply if your experience is NOT within a mental health office setting)

Not Required, but would be great!:

• Credentialing experience - TPS VAs can provide credentialing services at a specialty price.

Benefits:

• Work on a team of like-minded individuals who are passionate about helping others
• Receive all your referrals from us - no need to market yourself!
• Access to training materials and continued support from the team
• Flexible schedule! Work as much or as little as you'd like.

Please note, this is a 1099 position and no health insurance benefits, life insurance benefits, or associated benefits are provided. Training and onboarding is unpaid.

Job Types: Full-time, Part-time, Contract

Pay: $24.00 - $28.00 per hour

Benefits:

• Flexible schedule
• Professional development assistance

Work Location: Remote