Microsoft Adoption & Change Management Consultant

About Change Champions
Change Champions Consulting is a boutique Microsoft partner specializing exclusively in Adoption and Change Management (ACM). We help organizations unlock the full value of their Microsoft investments by focusing on the human side of digital transformation. Our clients include some of Canada’s and North America’s largest enterprises, and we are proud to represent Microsoft in many of their most strategic accounts.

As demand for our services grows, we are seeking a Microsoft Adoption & Change Management Consultant to join our team. This is an opportunity to work on high-impact projects that accelerate Microsoft 365 adoption and empower people to work smarter and more securely.

Why Join Us?

• Be part of a team of Microsoft adoption experts
• Work with leading organizations across banking, energy, and other sectors.
• Enjoy a flexible remote role with occasional travel for strategic workshops.
• Inclusive culture; if you’re returning from maternity/paternity leave, we welcome your application.

Core Responsibilities

• Develop and execute adoption strategies and roadmaps for Microsoft 365 and AI products, ensuring alignment with client priorities and business outcomes.
• Deliver engaging training sessions and workshops on Microsoft 365 tools (Copilot, Teams, SharePoint, OneDrive, Viva, Yammer) and related topics (AI tools, security awareness, governance).
• Act as Customer Success Manager for our SaaS adoption and cybersecurity learning platforms.
• Facilitate live events (virtual and in-person) showcasing Microsoft 365 value and best practices.
• Manage project execution, including tasks, timelines, and budgets.
• Build strong client relationships and set clear expectations with a proactive, professional approach.
• You are passionate about Microsoft and AI technology and eager to help organizations unlock its full potential.

Strategic Responsibilities

• Develop adoption strategies and change plans (communications, training, champions programs).
• Define success metrics, track adoption progress, and prepare impact reports.
• Apply structured change management methodologies (e.g., Prosci ADKAR) to guide clients through transformation.
• Identify change impacts and create plans to help employees embrace new ways of working.

Skills & Expertise

• Hands-on experience with Microsoft 365 Copilot, Microsoft Teams, SharePoint Online, OneDrive, and other M365 apps.
• Hands-on experience with AI productivity tools like Claude, ChatGPT, Copilot, Gemini, Amazon Quick, etc.
• Excellent communication and facilitation skills; comfortable leading sessions via video or in person.
• Project management skills with attention to detail and ability to meet deadlines.
• Knowledge of change management principles and experience applying them in real-world scenarios.

Nice to Have

• Microsoft Certified Trainer certification
• Technical knowledge of Microsoft 365 governance, permissions, security.
• Experience designing and rolling out SharePoint intranets or Teams collaboration environments, and experience with migration projects.
• Multi-language skills.
• Familiarity with the Microsoft partner ecosystem.

Hiring Process

Please send your cover letter and resume to info@changechampionsconsulting.com, including:

• Why you’re an excellent fit for this role.
• A previous role where you gained relevant experience.

Our process includes interviews, meet-and-greets with leadership, and reference checks to ensure the right fit for both sides.

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• Dental insurance

Work Location: Remote