Microsoft Defender Specialist

Description:

Concept Solutions is seeking a Microsoft Defender Specialist to support the FAA’s IT Endpoint Protection Team, implementing and maintaining the Microsoft Defender solution suite and supporting the transition to emerging Microsoft technologies within the FAA’s large-scale enterprise environment. This position is responsible for deploying and managing endpoint protection capabilities including Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Defender Cloud Apps (MDCA), and Mobile Threat Defender (MTD), as well as designing Modern Workspace solutions aligned with FAA security requirements.

Endpoint Protection & Defender Administration

• Support the IT Endpoint Protection team with primary responsibility for BitLocker Encryption and the Microsoft Defender Suite, including MDE, MDO, MDCA, and MTD
• Implement the Microsoft Defender solution across the enterprise, ensuring comprehensive endpoint, email, cloud application, and mobile threat protection
• Maintain agent handlers, repositories, Microsoft Intune, Microsoft 365 Defender, and Microsoft Defender for Cloud Apps
• Deploy complex architectures based on Microsoft Intune, Endpoint Manager, and 365 Defender Center
• Support the transition to emerging Microsoft technologies as they become available

Modern Workspace & Security Solutions

• Design and implement “Modern Workspace” solutions that align with FAA security and operational requirements
• Support security-minded solutions across the endpoint protection portfolio
• Coordinate efforts to test and verify solutions for future implementation

Technical Support & Process Development

• Provide Level 3 support for all end-user computing solutions and services
• Assist in developing standard processes and technical directions for Level 2 and Level 1 resources
• Manage and administer systems associated with software deployments, patches, and scripts across a large enterprise environment
• Track and resolve incidents via ticket queue using enterprise ticketing systems

Reporting & Collaboration

• Collaborate with peers and managers to identify, manage, and generate appropriate reporting and metrics standards based on deployments and management needs
• Leverage strong Excel skills to support reporting and data analysis duties
• Recommend cost-effective, innovative solutions to operational and technical challenges

Requirements:

• Bachelor’s degree in Information Technology or related field, or equivalent experience
• 5 years of IT experience (or 11 years of IT experience in lieu of degree)

Required Technical Skills & Competencies

Microsoft Defender & Endpoint Protection

• Microsoft Defender for Endpoint (MDE)
• Microsoft Defender for Office (MDO)
• Microsoft Defender for Cloud and Sentinel
• Microsoft Mobile Threat Defender (MTD)
• Microsoft Defender for Cloud Apps (MDCA)
• Microsoft Intune and Microsoft Endpoint Manager Admin Center
• Microsoft Security Administration
• Microsoft Configuration Management (Service Center)
• G5 Licensing subscription entitlements or non-government equivalent

Infrastructure & Administration

• Microsoft 365 and Office 365 administration
• Active Directory (on-premises and cloud) and Azure hybrid environments
• Group Policy Objects (GPOs)
• Windows Server administration
• Server management including virtualization
• PowerShell or similar scripting languages

General Competencies

• Strong Excel skills for reporting and data analysis
• Experience with end-user technology deployments and upgrades
• Hands-on PC and mobile support experience
• Experience managing complex IT projects involving multiple teams or organizations
• Experience managing software deployments, patches, and scripts in a large enterprise environment
• Incident tracking and resolution via ticket queue
• Excellent written and verbal communication skills
• Detail-oriented problem solver with ability to recommend cost-effective solutions

Certifications (Preferred)

• Microsoft Certified IT Professional (MCITP)
• Microsoft Certified Solutions Expert (MCSE)
• Microsoft Certified Professional (MCP)
• Microsoft Endpoint Configuration Manager (MECM)
• Microsoft Information Protection Administrator Associate (SC-400)
• Microsoft 365 Security Administrator Associate (MS-500)
• ISC2 Certified Information Systems Security Professional (CISSP)
• CompTIA Advanced Security Practitioner (CASP+)

Preferred Qualifications

• Experience working with a large organization (>35,000 users)
• Experience collaborating with peer and client teams in a federal environment
• Experience working remotely and onsite in hybrid work arrangements
• Experience using ServiceNow or similar helpdesk systems

Work Location and Schedule

• Primary Location: Oklahoma City, OK
• Schedule: Monday through Friday, core hours 9:00 AM to 3:00 PM local time
• Telework may be permitted when determined to be in the best interest of the Government
• FAA Personnel Suitability clearance required (AMS 3.14-2)

Compensation: $85K to $95K

Company Profile:

Founded in 1999 and headquartered in Reston, Virginia, Concept Solutions, LLC (CS) is a leading small business in technology, engineering, and management consulting. We are the innovative and agile force behind strategic solutions that enhance organizational efficiency and safeguard our nation across Aerospace, Defense, and National Security sectors.

For over 25 years, CS has been a trusted partner for the Federal Aviation Administration (FAA), Department of Homeland Security (DHS), Department of Justice (DOJ), Department of Defense (DoD) and other federal agencies delivering vital IT, security, and project management services.

Our commitment to excellence is reflected in our adherence to CMMI-DEV ML3, ISO 9001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001-1:2013 standards. CS boasts company highlights that include:

Over two decades of experience across over $300 million in contract awards supporting critical FAA programs

Multiple contract vehicles providing opportunities across FAA, DoD, NOAA, and other Federal agencies

Innovation Council - CS maintains an active Internal Research and Development (IR&D) program that is geared towards identifying emerging technologies and pursuing technological innovations

At CS, we know our success stems from our talented team. That’s why we prioritize the wellbeing and growth of our employees, fostering a positive culture centered on innovation, engagement, and career development.

Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting.

Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.