Mid-Major Gifts Officer

Position Summary:

Qualifications:

Responsibilities:

• Communicate with mid-level donors to prepare for and share year-end and fiscal year-end match opportunities and then announce results
• Prepare individual donor giving goals per appeal for mailings
• Phone or email donors to invite participation in match opportunities
• Follow up with contacts after match campaign to report results and thank donors for participation
• Send thank-you notes, cards, or emails to donors for match and ongoing participation
• Monitor giving of mid-level donors
• Prepare and review donor database reports to monitor regular giving by mid-level donors
• Acknowledge gifts with thank you communication (phone, email, note card)
• Perform follow up action of lapsed giving
• Create new donor recognition and follow up, and monitor weekly to identify through donor database
• Send weekly messages that include thanks, the mission of Pioneers, and links to personal assistance and resources.
• Maintain relationships with donors throughout the year to nurture giving, share ministry updates and reports/stories from the field, and prayer outreach
• Send Easter and Christmas card greetings in collaboration with major donor project
• Connect donors to new resources such as website or blog/Instagram series
• Follow up on donors’ prayer requests with encouragement messages
• Share items such as Annual Report, Statement of Giving, mailing updates, and special events related to Pioneers
• Work with the Senior Director of Advancement on additional projects designed as outreach to Mid-Level Donors
• Network with the Advancement Team in Moves Management, identifying Mid-Level donors to be moved into the Major Donor category based on giving increases, as well as donors moving into the Mid-Level caseload
• Respond to donor-initiated contacts, ranging from account questions and online giving issues to prayer requests, praise report updates, and requests for ministry updates
• Serve as advocate for Pioneers, providing information to and about Pioneers as necessary or requested by donor
• Prepare and deliver presentations to prospective donors
• Collaboratively plan and implement new donor cultivation and sustainability initiatives
• Administer day-to-day operations of the function, ensuring efficiency and effectiveness while optimizing the use of available resources
• Implementation of database moves management in fundraising
• Coordinate closely with internal teams—including Finance, Donor Services, and Marketing—to ensure accurate gift documentation, proper stewardship, and donor intent alignment
• Engage with current volunteers and staff to develop donor relationships reflective of the needs of the organization

Physical Demands:

• Environment: Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions
• Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information
• Vision: See in the normal visual range with or without correction
• Hearing: Hear in the normal audio range with or without correction
• Work closely with other departments to leverage events and activities to enhance account engagement and stewardship
• Facilitates face-to-face visits for cultivation, solicitations, and stewardship efforts
• Data Integrity Reporting
• Uses existing donor databases and communication systems and processes to track donor activity
• Captures and records every donor activity in the donor database
• Supports administrative, event, and fundraising efforts for the campaigns
• Represents Pioneers at fundraising events, meetings, and activities as needed
• Assists the Senior Director of Advancement with various meetings and activities, including preparation, meeting arrangements, correspondence, and presentations
• Assists in the creation and editing of correspondence, briefings, proposals, and reports
• Performs other duties as required or assigned