Milieu Manager

Overview

Joseph’s House strives to provide a hospitable environment for homeless people who need a safe and warm place to stay overnight. The primary goal is to build relationships with guests that will lead to pathways out of homelessness.

Milieu Manager

General Responsibilities

• Oversee the operations and administrative responsibilities of the program during assigned shift
• Oversee accurate data entry and operation of Biometrics and HMIS
• Engage, interact, and work toward fostering a trusting relationship with guests, volunteers and staff
• Enforce program policies and procedures related to guests and staff
• Address, resolve and document all emergencies – guest, staff, volunteer or facility related
• Oversee Meal Prep and Serve Guest as required for Breakfast, Lunch & Dinner, Kitchen Clean up
• Oversee Donations received, sorting and storage of clean and organized donation room
• Oversee Guest Medication Administration & distribution, maintain appropriate logs and organized secure medicine cabinet/refrigerator.
• Communicate expectations, Manage, train, delegate & mentor appropriate tasks to support staff
• Oversee the housekeeping duties as needed and report any maintenance problems
• Monitor staff processes and procedures the facility for continuous compliance and safety
• Document and administer staff accountability and disciplinary actions as appropriate

Skill / Educational Requirements

• Bachelor’s degree in social work preferred or 3-5 years of experience in the social services field
• Team player with ability to communicate effectively with different levels of the organization
• Strong interpersonal, organizational, and communication skills
• Reliable, flexible, adaptable, good listener and strong empathy
• Strong computer skills and proficiency in Microsoft Office. Knowledge of HMIS is a plus.
• Team oriented disposition

Joseph’s House reserves the right to revise duties and responsibilities as needed; other duties may be assigned. This job description is not meant to be all-inclusive, nor does it constitute a written or implied contract.

In addition to the above, all staff are responsible for the following:

• Commitment to uphold Joseph’s House’s mission and vision
• Always Uphold JH Core Culture
• Establish respectful relationships with prospective and current guests, staff volunteers and the community.
• Maintain a solid base of knowledge required to do job, especially where training has been provided
• Observe the confidentiality, privacy, and dignity of each guest and staff person

Work Location: In person