Mitigation Project Manager

Position Summary

The Water Mitigation Project Manager oversees water damage restoration projects from initial loss assessment through dry verification and billing. This role manages field technicians, develops drying strategies in accordance with Institute of Inspection Cleaning and Restoration Certification (IICRC S500 & IICRC S520) standards, communicates with insurance adjusters, and ensures projects are completed on time and within budget.

Core Responsibilities

Project Oversight

• Perform on-site loss inspections and moisture mapping
• Determine water category and class
• Develop and execute drying plans using psychrometric calculations
• Monitor daily progress and adjust equipment as needed
• Conduct final moisture verification

Crew & Operations Management

• Supervise technicians and subcontractors
• Ensure OSHA safety compliance
• Schedule labor and equipment deployment
• Maintain equipment inventory control

Insurance & Estimating

• Document losses with photos, moisture mapping software, and notes
• Communicate scope with adjusters
• Manage approvals

Customer Service

• Serve as primary client contact end to end
• Explain scope, timeline, and expectations
• Resolve conflicts and escalations professionally

Financial Accountability

• Manage job budgets and profitability
• Track gross margin performance

Required Qualifications

• IICRC WRT certification (minimum)
• 2–5+ years water mitigation experience
• Knowledge of structural drying principles
• Valid driver’s license
• Ability to work on-call rotation

Preferred Qualifications

• ASD certification
• AMRT certification
• Experience in commercial losses
• OSHA 10 or 30-Hour certification
• Leadership experience managing crews
• Experience with Xactimate estimating

Physical Requirements

• Ability to lift 50+ lbs
• Climb ladders, crawlspaces, confined spaces
• Work in high humidity environments

Pay: $22.00 - $27.00 per hour

Benefits:

• 401(k) matching
• Company truck
• Dental insurance
• Fuel card
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Experience:

• Disaster Restoration: 1 year (Preferred)
• Team management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person