Mitigation - Remediation Adjuster

Position Summary:

Position is responsible for analyzing, auditing and evaluating Mold Testing & Remediation protocols, lab reports, estimates and invoices to ensure they are reasonable and appropriate based on the services provided through established guidelines. Additionally, the position would be responsible for analyzing, auditing and evaluating associated water mitigation reports, readings, drying logs, estimates and invoices to ensure they are reasonable and appropriate based on the services provided and per established guidelines. Description and responsibilities of this role include:

Essential Functions:

THE FOLLOWING ARE THE USUAL, BASIC, AND ESSENTIAL FUNCTIONS OF THE POSITION. THESE FUNCTIONS ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED.

• Review and monitor mitigation estimates and final bills to ensure they are reasonable and appropriate for the work performed; prepare comparative estimates.
• Accurately review emergency water mitigation information provided by vendors, and claim documentation, to verify services performed.
• Review and monitor Mold Testing & Remediation estimates and final bills to ensure they are reasonable and appropriate for the work performed; prepare comparative estimates.
• Review Mold Testing & Remediation information provided by to verify services performed.
• Review and respond to requests submitted for mold testing services to exceed applicable policy limits for mold testing/assessments.
• Interact with preferred and non-preferred vendors within designated timeframes throughout the mitigation and/or remediation process to ensure appropriate mitigation/remediation is performed.
• Communicate with the adjuster team handling the claim and their management.
• Negotiate with preferred and non-preferred vendors to ensure bills are in line with appropriate pricing and scope.
• Create alignment regarding policy and procedures with the claims department and across vendors for handling Mold Testing & Remediation.
• Identify trends and recommend best practices and procedures to the Team Manager.
• Use Xactimate estimating software to adjust and reconcile Mitigation, Mold Testing & Remediation assignments.
• Create and communicate estimate creation and revision changes with the appropriate teams.
• Other duties as assigned.