MLC Private & Adaptive Lesson Supervisor

At Mt. Hood Meadows and Cooper Spur Mtn. Resort our mission is enriching the lives of our team, guests, and community. We believe this is a place where feeling a sense of belonging, rocking the team and guest experience, and exceeding expectations leads to your life being enriched. We welcome all to their mountain home.

Position Overview

Do you thrive in a dynamic environment where no two days are the same? Are you passionate about snow sports education, delivering exceptional guest experiences, and supporting a diverse team of instructors? If so, the Private & Adaptive Lesson Supervisor role at Mt. Hood Meadows could be your perfect winter gig.

As a key leader in our Meadows Learning Center, you’ll oversee the daily operations of our Private and Adaptive Lesson programs; from managing guest bookings and coordinating instructors to mentoring team members and ensuring top-tier guest service. You'll play a pivotal role in both the guest experience and instructor success, helping to create an inclusive, fun, and safe learning environment for all.

This role balances indoor administrative duties with on-snow supervision and support. You'll collaborate with multiple departments, contribute to training plans, and help shape a culture of learning, respect, and stoke.

Whether you're a returning instructor ready for a leadership step or a seasoned supervisor with a passion for adaptive and personalized learning, this is your opportunity to make a meaningful impact on the slopes of Mt. Hood.

This is a full-time, seasonal position

Qualifications & Experience

• At least 18 years old
• Familiarity with most ski and snowboard school operations
• Ability to work in a fast-paced setting while managing large groups
• Desire to work indoors and outdoors in all conditions
• Strong communication and organization skills
• Microsoft Office, POS, RTP (or similar) and web-based tools skills and experience
• Strong guest service skills and experience
• Available to work weekends and holidays during the skiing and snowboard season
• This position is subject to background screening

Preferred Qualifications

• Experience in a supervisor or leadership position
• 1 year experience in a guest service or administrative role
• 1 year of experience working as an instructor in a Snowsports school
• PSIA-AASI Level I or higher Certification
• Proficiency with RTP or similar POS experience
• Proficient with web-based applications like Google Drive, WordPress CMS, Dayforce, etc.
• Experience with training documentation or building a knowledgebase.

Compensation:

• Wage: $22.71 - $25.38 hourly

Perks:

• Year-Round Housing Available. Subject to Availability
• Ski/Snowboard Season Pass for employees and qualifying dependents
• Don't Ski/Snowboard? Gift your lift access to a family member
• Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
• Buddy Tickets (3 discounted tickets to share)
• Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
• Mountain Exchange Program (Ability to request free lift access to regional resorts)
• Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
• Special invites to Columbia Employee Store, Adidas, and other industry retailers
• Employee Assistance Program (EAP)
• Free Employee Transportation from Hood River & Sandy
• Summer Seasonal Job Connections with Local Businesses
• Access to Team Wellness Programs
• Team Appreciation Events/Dinners
• Click here to learn more about our team member perks

Videos:

• Watch our team in action on the MHM YouTube Channel

Mt. Hood Meadows and Cooper Spur Mtn. Resort foster an environment where every person feels a sense of belonging. We are committed to creating a consistent and enduring effort to improve diversity, equity, and inclusion for our team, guests, and community through respecting and celebrating all backgrounds and perspectives while addressing barriers through a collaboration of efforts with leadership, DEI (Diversity, Equity, and Inclusion) consultants, and our DEI Committee. Opportunities exist for our team to engage in training, educational resources, and focus work; connecting our mission of enriching lives to meaningful and purposeful work. We recognize that growing the culture and influencing the industry is a significant effort, it requires everyone’s engagement, collaboration, and voice. We invite all our team members to be part of improving the culture in whatever capacity they can.