MMP Quality Coordinator-MMPK7002

Job Title: Quality Coordinator, MMPK

Department: Quality

Reports To: Operations Manager

FLSA Status: Exempt

Summary

The Quality Coordinator, reporting to the Operations Manager, ensures products and processes meet customer, regulatory, and internal requirements within an IATF 16949-certified manufacturing environment. This role drives continuous improvement and defect prevention by leading root cause analysis, corrective and preventive actions, and maintaining quality management system compliance. Working cross-functionally, the Quality Engineer monitors process performance, manages nonconforming materials, and applies core quality tools such as PFMEA, control plans, SPC, and PPAP. The position also supports audits, customer and supplier quality activities, and fosters a culture of operational excellence and consistent product quality.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Safety - Promote a culture of safety by participating in safety idea program, ensuring safety within quality activities, wearing appropriate PPE, conducting worker observation audits, and driving yourself to achieve zero lost-time injuries.
QMS Compliance - Ensure compliance with IATF 16949 and MISI Production Way requirements, including adherence to documented processes, risk-based thinking, audits and continuous improvement expectations.
Quality General - Ensure compliance with customer-specific requirements, PPAP submissions, internal audits, corrective actions, and related continuous improvement activities.

Support Roles – Collaborate with Operations, Maintenance and Safety to improve outcomes; provide guidance and training on quality tools and methodologies; assist in manufacturing feasibilities and supplier evaluations.
Inventory & Delivery - Manage receiving and shipping functions to ensure accurate material flow, inventory control, proper handling, and on-time delivery performance.
KPIs - Utilize key performance indicators (KPIs) to monitor quality performance, analyze trends, and implement data-driven improvements across all functional areas. Report performance, risks and improvement plans to management, ensuring transparency and strategic alignment.
Root Cause Resolution - Lead cross-functional teams in root cause analysis and problem-solving using methodologies such as 5 Why, Lean Manufacturing, and 8D.
Process - Drive the development, revision, and standardization of work instructions to ensure accurate documentation of process instructions. Apply best practices to promote consistency across all shifts and operators, ensuring job tasks are performed uniformly and in accordance with established standards.

Supervisory Responsibilities

No direct oversight of local personnel but may lead initiatives and be assigned as mentor to quality technician.

Education and/or Experience

Associates' degree (AA) and 1-2 years related experience and/or training; or equivalent combination of education, certifications and experience.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office (Excel, Word and PowerPoint), ERP software.

Other Skills and Abilities

IATF:16949 training is desired but not required
AIAG Core Tools (APQP, PPAP, FMEA, SPC, MSA) are desired but not required
Corrective-Preventive Action (Root Cause Analysis, 5Why, 8D, Fishbone) required
Problem-Solving Skills: Ability to identify problems and implement effective solutions to enhance processes.
Steel-related industry knowledge and experience is desired but not required
Attention to Detail: Strong analytical skills and attention to detail are essential for identifying areas for improvement and ensuring compliance.
Communication Skills: Excellent verbal and written communication skills to effectively train staff and report to management.
Travel: Ability to travel up to 15% of time.

Req Benefits:

At MISA Metal Processing, Inc. we are proud to offer a competitive benefits package for our employees. Benefits are offered to Full-Time employees and their dependents and include:

Medical & Prescription Plan coverage options provided by United Healthcare
Dental coverage provided by Delta Dental
Vision coverage provided by United Healthcare
Company Paid Benefits
- Life and Accidental Death and Dismemberment (AD&D) coverage through Reliance Matrix
- Short Term and Long Term Disability benefits provided by Reliance Matrix
Supplemental employee paid Life Insurance options are also available for employees and dependents through Reliance Matrix
Healthcare and Dependent Care Flexible Saving Account (FSAs) and Health Savings Account (HSA) plans are optional benefits available through United Healthcare
Monthly stipend for Opting out of Medical, Dental, Vision coverage
401(k) Retirement Plan with both Pre-Tax and Roth options with company match
Generous Paid Time Off
12 Paid Holidays

Our benefit plan members have access to various no cost programs and tools to support mental health and well-being and additional resources including virtual healthcare visits, maternity care, cancer support, tobacco cessation, weight loss, joint and muscle pain, and diabetes and high blood pressure prevention and management. Our medical plans include a reward incentive program for completing certain wellness activities and an opportunity to receive a credit towards medical contributions. At MMP, we strive to ensure you are supported in all areas of health care. We also offer automotive supplier discounts for new vehicles, travel assistance, local and national offers and discounts to help maintain a healthy lifestyle and more!

MISA Metal Processing is committed to equal employment opportunity in all of its employment practices. In accordance with federal, state and local laws, we recruit, hire, assign, promote, and evaluate all employees without regard to race, color, religion, creed, sex, age, marital status, citizenship status, pregnancy or related conditions, national origin or ancestry, genetic information, sexual orientation or identity, gender identity or expression, veteran status, disability or any other impermissible factor according to applicable law.

Additional Details :

MISA Metal Processing, Inc. ("MMP"), a subsidiary of Marubeni-Itochu Steel America Inc. ("MISA"), consists of steel centers engaged in the processing of steel coil for the automotive industry. Together we are all working toward a common objective, to provide the highest quality services and products to our customers. MMP is a company with an impressive history and an exciting future. We recognize our most valuable asset is our people. At MMP, we understand that our long-term success is due in large part to the hard work of our employees.

Philosophy of the Company

Our most important goal is to provide the highest quality services and products to satisfy the needs of our customers. We partner with our customers and suppliers to deliver comprehensive metal solutions of the highest quality and reliability. All customers, clients and visitors of MMP are to be afforded the utmost respect and courtesy in performing our tasks, all of which are to be completed in the most competent and professional manner possible. In doing so, we assure the continued success of MMP.

At MMP, our employees are also treated with the same respect and courtesy as our customers. We value our employees and believe that they are a key component to the long-term success and achievements of the Company. When you work for MMP, you are part of a larger team where we all work together to serve the needs of our customers. We at MMP believe that in order to show our customers that they are valued, and hence to afford them top quality products and services, our employees must first demonstrate respect and courtesy for each other.

We are driven by principles of integrity and are focused on benefiting our customers, business partners, employees, the environment and society. We deliver a safe, healthy, enjoyable workplace for our employees.

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