Mortgage Associate, Direct Lending Sales (Jr. Loan Officer)

Onity Rapid Curriculum Academy – ORCA Junior Loan Officer

Junior Loan Officers will be responsible for soliciting existing Portfolio customers to sell a range of mortgage products in order to meet individual sales goals, company retention goals, and most importantly meet the needs of the Homeowner.

At PHH Mortgage, we enjoy being a part of the lending industry and we want to share this fulfilling, challenging, REWARDING career with you!

Set in a virtual classroom environment and some on-site, PHH Mortgage will provide you the training and tools for success and a lucrative new career!

Who are we looking for?

• Recent college grads looking for an exciting career in the mortgage industry
• Veterans transitioning to the civilian workforce
• Candidates with 1 to 2 years of Sales or Customer Service

What we offer in our Trainee Program:

• Base salary paid bi-weekly (plus overtime opportunity).
• Commissions paid monthly.
• Quarterly incentive based on conversion performance
• Full suite of benefits (health, life, dental, vision, 401k, PTO).
• Best in class training program that will prepare you for success
• Call center environment with inbound and outbound leads.

Job Functions:

• Inbound and Outbound leads provided by the company from our existing portfolio of clients
• Complete mortgage application for qualified clients
• Communicate and set proper expectations with the client from the start of the transaction
• Qualify clients for new mortgage loans using automated underwriting systems (DU/LP)
• Deliver mortgage options to customer in one call to move forward with PHH Mortgage as their preferred lender
• Collect pertinent information/documents from client to begin processing
• Sends all required paperwork to client and provides excellent customer service
• Adhere to all regulatory mortgage compliance guidelines
• Partner with internal operations to consistently produce clean files and successfully complete transactions
• Input transactions into PHH Mortgage’s lead management system
• Communicate effectively with all parties to the transaction.
• Offer excellent customer service to all borrowers
• Structure business day to ensure balance of taking inbound leads and making follow-up contact with current sales pipeline in order to consistently meet minimum performance standards
• Attend all trainings, sales meetings, orientations as directed
• Increase knowledge of mortgage industry by completing all internal trainings timely
Ability to use multiple software applications at one time

Qualifications:

• College Degree, High School Diploma, GED or military experience equivalent
• Preferred 1 to 2 years Sales or Customer Service experience
• Ability to obtain industry required licensing and continued education (company sponsored)
• Ability to maintain annually all federal and state licensing requirements
• (This includes background and credit checks annually)
• Customer service driven; responsive to client issues and concerns
• Ability to effectively communicate with others in a professional manner
• Flexibility in schedule to accommodate morning /evening shifts as well as Weekends
• Proficiency in Microsoft Office programs, specifically Word, Excel, and Outlook

Training:

This role will be HYBRID until end of the “nesting period". M, T, W in office. It will then transition to a Remote Role (Anticipate ). Must live in commutable distance to Plano, TX.

This position pays hourly at 20.19 during training. After successful passing of the NMLS exam and completion of training, you will receive promotion to Loan Officer, and commission and bonus will commence.

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