Mortgage Operations Assistant (Disclosures)

HomeSight is a non-profit community development corporation committed to building strong, vibrant communities through homeownership, economic development, and neighborhood revitalization. We are a non-profit leader creating sustainable homeownership opportunities for low- and moderate-income families by developing affordable housing, providing first-time homebuyer education, and counselling, and making home loans to qualified buyers. We work closely with multicultural residents throughout the state of Washington to foster equitable economic development.

Position Summary:
The Mortgage Operations Assistant supports the daily functions of the mortgage operations team by ensuring timely and accurate processing of loan files from application through closing. This role is responsible for preparing and distributing disclosure packages, managing rate locks, ordering third-party services, and providing operational support to loan officers and processing staff. The ideal candidate is detail-oriented, organized, and able to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

• Prepare and send initial disclosure packages including LE’s in compliance with regulatory requirements and company timelines
• Send out down payment assistance (DPA) disclosures for Snohomish, South King County, City of Seattle and Housekey
• Send appraisal report and acknowledgement
• Prepare and issue re-disclosure packages as needed
• Manage and process rate lock requests accurately and within required timeframes
• Order and track third-party services, including:
• Verification of Employment (VOE)
• Title orders & request updated fees
• Collect Appraisal payments
• Order 4506 forms 1040, W2, 1099
• Send appraisal invoices after funding
• Monitor outstanding conditions related to third-party services and follow up as needed
• Maintain accurate loan file documentation within the loan origination system
• Provide administrative and operational support to the Loan Operations team
• Serve as backup to the Loan Originator Assistant when needed
• Under the direction of the Loan Operations Manager, provide backup to other loan operations areas and perform other duties as assigned.

Requirements:

• High school diploma or equivalent
• Two (2) years of experience working with mortgage lending experience.
• One (1) year of experience generating mortgage loan disclosures
• Knowledge of mortgage lending policies, procedures and regulation, including TRID & RESPA guidelines
• Basic math skills
• Familiarity with loan origination systems (Encompass experience required)
• Able to with a strong sense of urgency and responsiveness
• Strong attention to detail and good organizational skills
• Excellent analytical abilities, interpersonal, oral/written communication skills and problem-solving abilities
• Ability to work independently with little supervision
• Experience working with diverse populations and providing customer service
• Integrity and confidentiality when it comes to handling sensitive information
• Demonstrated patience and professionalism when interacting with both internal and external customers
• Strong computer and data entry skills and ability to learn new software systems quickly
• Proficiency MS Office 365; experience with customer management systems and PDF software programs
• Desire to be part of a team environment and go the extra mile when needed

Preferred:

• Spanish language skills
• Motivated learner who desires to expand and grow their career opportunities in a lending environment

Work Schedule:

This position primarily works Monday- Friday, 9:00am-5:00pm and will occasionally require working outside of business hours to meet time-sensitive lending deadlines.

INCLUSIVENESS STATEMENT:

HomeSight is an equal-opportunity employer with a very diverse staff. We seek to recruit, retain, and advance people of diverse backgrounds. We are committed to fostering and supporting a workplace culture inclusive of people regardless of race, ethnicity, national origin, gender, sexual orientation, socio-economic status, marital status, age, physical abilities, political affiliation, religious beliefs or any other non-merit fact.

Job Type: Full-time

Pay: $60,000.00 - $69,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Application Question(s):

• HomeSight advances equity in homeownership, supports small businesses, and collaborates with culturally diverse communities throughout Washington state. Do your personal values align with this mission?

Ability to Commute:

• Seattle, WA 98118 (Required)

Ability to Relocate:

• Seattle, WA 98118: Relocate before starting work (Required)

Work Location: Hybrid remote in Seattle, WA 98118