Mortgage Quality Control Analyst (Full Time, Hybrid)

Description:

The Quality Control Specialist is responsible for data and image quality monitoring, evaluation, and calibration scoring. Prior to a mortgage document being printed, signed, and submitted to a County Recorder, a quality review is completed which verifies data is accurate and the mortgage processes were followed.

Pay Rate: $15.00 per Hour

Schedule: Monday-Thursday either 7:00AM-4:00PM or 8:00AM-5:00PM Friday either 7:00AM-12:00PM or 8:00AM-1:00PM

Responsibilities:

• Review and verify critical data points such as borrower and lender names, property address and legal description, recording information (e.g., book/page, instrument number), mortgage date and recording date.
• Provide data to management, supervisors, and team leads to assist with coaching, training, and development to data entry operators
• Educate agents, supervisors, and managers on Quality Assurance process
• Track and identify reoccurring adherence problems and improvement opportunities
• Communicates with co-workers, management, clients and others in a courteous and professional manner
• Complies with and adheres to MetaSource policies and procedures

Requirements:

• High School Diploma/GED
• Mortgage industry knowledge
• Ability to communicate clearly and professionally through both written and oral correspondence
• Demonstrated ability to think critically and resolve difficult problems
• High attention to detail

Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.