Motel Front Desk Clerk - P/T - Night Shift

Job Summary
Join our team as a Part-Time Motel Front Desk NIGHT Clerk, working weekend shifts to deliver exceptional guest experiences. In this role, you will be providing outstanding customer service, and ensuring smooth front desk operations. You will greet the majority of the guests as they return to their motel rooms after spending time at our adjacent wedding venue. Your attitude and attention to detail will help create a warm, inviting environment for all visitors. This position offers a fantastic opportunity to develop your hospitality management skills while working in a dynamic, guest-focused setting.

Duties

• Handle guest inquiries via phone and in person with professionalism and enthusiasm
• Manage multi-line phone systems, providing accurate information and routing calls appropriately
• Maintain accurate reservation records and update guest information using hotel management software
• Provide exceptional guest services by addressing needs, resolving issues promptly, and ensuring guest satisfaction
• Support nightly audit procedures
• Uphold hotel policies and ensure compliance with safety standards to guarantee a secure environment for guests and staff

Requirements

• Previous experience in front desk operations is preferred but not required; training will be provide
• Knowledge of hotel management software or willingness to learn new systems quickly
• Ability to work independently during shifts with minimal supervision while maintaining our high standards of customer satisfaction
• Friendly, approachable demeanor with strong interpersonal skills focused on guest relations
• Flexibility to work day shifts on weekends and holidays as needed
• Join us in creating memorable stays for our guests! We’re dedicated to fostering a positive work environment where your hospitality talents can shine. If you thrive in fast-paced settings and enjoy making guests feel at home, we want to hear from you!

Pay: $18.00 - $22.00 per hour

Work Location: In person