Multi-Site Property Manager

Overview
Join our dynamic team as a Multi-Site Property Manager and lead the charge in overseeing multiple residential communities with energy, enthusiasm, and a commitment to excellence! In this pivotal role, you will be the driving force behind property operations, tenant satisfaction, and team leadership across 2 Shakopee Residential Apartment Sites. Your expertise will ensure each community operates smoothly, remains compliant with housing regulations, and delivers exceptional living experiences for residents. If you thrive in a fast-paced environment and are passionate about property management, this is your opportunity to make a meaningful impact while advancing your career!

Primary Duties

• Oversee daily operations across multiple properties, ensuring all sites meet operational standards and regulatory requirements.
• Manage leasing activities, including property tours, tenant screening, lease negotiations, and contract administration.
• Ensure compliance with Fair Housing regulations, LIHTC (Low-Income Housing Tax Credit), Section 8 programs, and other federal/state housing laws.
• Coordinate property maintenance and facilities management using systems like Yardi or OneSite to track work orders and service requests efficiently.
• Conduct regular site inspections to uphold property appearance, safety standards, and tenant satisfaction.
• Handle legal administrative tasks such as lease agreements, eviction notices, and conflict resolution with tenants or vendors.
• Foster positive relationships with residents through excellent customer service, conflict management, and upselling amenities or lease renewals.
• Maintain accurate data entry, filing systems, and CMMS (Computerized Maintenance Management System) records for all properties.
• Collaborate with leasing agents, maintenance teams, vendors, and legal professionals to ensure seamless property operations.
• Uphold compliance with Fair Housing laws and landlord-tenant law while promoting a welcoming community environment.

Administrative Operations

• Assist in entering and closing Work Orders and entering assets in RealPage.
• Transmit information and documents to tenants/vendors, using computers, mail, or facsimile machines.
• Provide administrative support tasks such as copying, mailing, and filing records.
• Keep on schedule and handle administrative details of projects.
• Keep supervisor informed of activities, results of efforts and potential problems; recommend corrective actions.
• Open, date stamp, sort and distribute mail incoming mail.
• Record incoming tenant payments.
• Prepare and process outgoing mail.
• Greet people entering the rental office, determine nature and purpose of visit, screen to control interruptions and direct to specific destinations.
• Answer, screen, and forward calls, provide information, take messages and transfer calls.
• Maintain an adequate inventory of office supplies.
• Coordinate the repair and maintenance of office equipment.
• Ensure common areas are equipped with supplies as needed.

SECONDARY DUTIES

• Completes various tasks and manages miscellaneous projects and as needed by management and/or to accomplish company, property to compliance objectives.

JOB QUALIFICATIONS

Desired Education and Experience

• High school diploma or equivalent
• 1+ years’ experience in Property Management
• 1+ years’ experience in Customer Service
• Prior Leasing experience
• Excellent communication and organizational skills

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent interpersonal communication skills and relationship building skills to effectively work with a variety of people and personalities, including developing relationships with customers, prospective customers, vendors and coworkers.
• Able to communicate clearly in person and in writing; able to write effective business correspondence.
• Must possess a positive attitude and exhibit a positive approach to interacting with prospective, current and former residents, coworkers, vendors, government officials and anyone else with whom Nationwide does business.
• Understand and display high levels of internal and external customer service.
• Applies effective time management skills in order to meet all deadlines.
• Displays flexibility to meet organization’s unique needs.
• Works with a take-ownership approach and operates with a sense of urgency.
• Works as an effective and proactive team-player; understands the importance of supporting members and coworkers.
• Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever representing Nationwide.
• Able to work a flexible work schedule.

PHYSICAL REQUIREMENTS NECESSARY TO PERFORM THIS JOB

Incumbent must be able to:

• Hear and speak in order to use the telephone and communicate with people inside and outside the office.
• Apply manual dexterity and visual acuity for computer keyboarding and office equipment use.
• Visual ability to use computers and read reports, emails and notes; visual ability to perform property and unit inspections.
• Physical ability to lift up to 50 pounds as needed.
• Physical ability to move around property as needed to perform rounds, inspections and safety checks, meet with residents, address emergencies and perform other property operations as needed.

TOOLS AND EQUIPMENT USED

Incumbent must be able to:

• Use multi-line telephone, calculator, copy machines, computers, and other office equipment.
• Understand the use of and operate basic hand tools to perform light maintenance as needed.

WORK ENVIRONMENT

The work is both indoors and outdoors. Must be able to go outside in all MN weather conditions and varying temperatures to address property-related issues. There will be periods spent in extreme temperatures and weather conditions including heat, cold and humidity when performing daily tasks and property inspections and tours.

This job description does not necessarily list all the functions or accountabilities of the job. Employees may be asked by management to perform additional duties and tasks and employees are expected to continually assess where their assistance would benefit their coworkers and the organization and step in to fill those gaps. Management reserves the right to revise and update job descriptions at any time. Employment at Nationwide is “at-will” meaning either you or the Company may terminate your employment at any time.

Pay: $26.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Application Question(s):

• What is your #1 strategy or method to fill vacancies at a residential property?
• How many years of property management experience do you have?

Ability to Commute:

• Shakopee, MN 55379 (Preferred)

Work Location: In person