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Multimedia Coordinator (Salary commensurate with experience)
General Statement of Job
Under general supervision, assists in the planning, creation, and execution of the City’s digital communications strategy. Supports the Public Information Officer by managing social media platforms, producing creative video and visual content, monitoring digital engagement, and contributing to the City’s public information initiatives. Provides administrative support for Freedom of Information Act (FOIA) requests by collecting and organizing responsive materials.
Minimum Training and Experience
- Valid driver’s license
- Basic PIO Certification
- Excellent verbal and written communication skills
- Skilled in photography, videography, and graphic design for public messaging
- Ability to remain calm, clear, and accurate under pressure, particularly during crises
- Training or coursework in FOIA, public records compliance, or Adobe Creative Suite
- The City retains the right to determine equivalencies.
- Any certifications not possessed at hire must be obtained before the employee is removed from probation in order to continue employment with the City.
Physical Requirements
Must be physically able to operate an automobile, a remote radio, and a variety of automated office machines that includes a computer, calculator, postage machine, copier, fax machine, etc. Must be able to exert up to ten pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for periods of time. Must be able to lift and/or carry weights of ten to twenty pounds.
Other Information
ESSENTIAL JOB FUNCTIONS
Assists in creating and scheduling/posting content across official City social media platforms, including, but not limited to, Facebook, Instagram, Twitter/X, YouTube, and LinkedIn.
Monitors comments, messages, and public interactions on digital platforms and routes inquiries or concerns to the appropriate department or supervisor.
Maintains the Fire Department’s social media platforms, including, but not limited to, Facebook and Instagram, by creating and scheduling/posting content.
Keeps the public informed about Fire Department programs, services, activities, and issues.
Creates public education campaigns for the Fire Department.
Designs graphics, takes photographs, and produces videos to promote City services, programs, events, and announcements.
Assists with internal communication efforts to inform employees.
Attends City events or meetings as needed to collect video/photo content and support live updates or coverage.
Supports the Public Information Officer in fulfilling FOIA requests by helping gather, organize, redact, and format responsive materials.
Ensures digital communications are accessible, visually engaging, and consistent with City branding.
Tracks analytics and performance metrics for social media campaigns and provides periodic reports.
Helps maintain content calendars and project timelines for communication initiatives.
Researches social media trends and public engagement tools to recommend enhancements to the City’s digital strategy.
Assists in emergency communications or high-visibility situations by supporting the creation and dissemination of accurate information under direction.
On call for emergency situations (weeknights, weekends, and holidays).
Upholds professional and respectful communication that reflects positively on the City.
Performs basic administrative support such as filing, data entry, content archiving, and documentation of FOIA and public communication records.
ADDITIONAL JOB FUNCTIONS
Performs other related duties as required.
All employees of the municipality shall learn the emergency operations procedures for their respective department and position and execute these duties fully during times of emergency. This may or may not include assignment to the Emergency Operations Center (EOC).
Employee Health Center (EHC)
The City of North Myrtle Beach (CNMB) provides an EHC for full-time employees and eligible dependents on the city’s health insurance plan. The EHC provides sick visits, primary care, onsite Rx, and annual physicals with no copays.
Wellness Benefit
The CNMB maintains a Wellness Incentive Plan (WIP) for full-time employees and spouses on the city’s health insurance plan. The WIP is designed to help reduce health risk among employees and promote a healthy workplace.
Participating in the WIP provides the benefits of:
- Saving money on insurance premiums
- Earning up to $505 in HRA funds
- Being proactive about your health
- Helping to keep City health insurance premiums low
- $1,000 individual deductible
- $3,000 family deductible
- Annual maximum out of pocket $3,000 per individual/ $7,500 per family including deductibles, copays and coinsurance
- Primary care $35 copay/ Specialty $45 copay
- Preventative services covered at 100% in-network
- Major services covered at 50% in-network
- Annual maximum of $1,750
- $10 Generic/$35 Formulary/$45 Non-Formulary
- Mail order and specialty pharmacy available
- $225 material allowance (in-network) every benefit period towards prescription or nonprescription eyewear with a one-time $25 copay
- In-network vision exams covered 100% with a $10 copay
The CNMB offers full-time employees a discounted membership at the Aquatic & Fitness Center. Membership can be paid through payroll deduction.
Other Benefits
- Tuition Reimbursement
- Flexible Spending Account
- Supplemental Insurance
- Long Term Disability
- Short Term Disability
- Employee Assistance Program
Paid Holidays
- New Year’s Day
- Dr. Martin Luther King Jr. Day
- Fourth of July
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day
- Four floating holidays (two personal)
- 80 hours annually on January 1st
- Unused sick time is paid out at 50% in February of the following year
- Full-time employees, employed before August 15th of each year, are eligible for a Holiday Bonus
- Longevity awards at every five years of service (5 percent bonus)
Retirement health insurance is available if eligibility requirements are met.
General Retirement
General Employees* are enrolled in a 401(a) account upon hire. The account is funded by contributions made by the employee and the City.
- City contributes 8% of employee’s salary & employee contributes a mandatory 2%
- Vesting: 5 years of service
- Flexible withdrawal upon separation from employment
- Withdrawals after age 59 1/2 or due to a qualified unforeseeable emergency
- For general employees*, the City will match contributions up to 6% of salary after 2 years of full-time employment.
- Available for employees to complement other retirement plans by allowing for tax-free earnings and, if needed, flexible withdrawals.
- General Employees are all City of NMB employees that are not eligible for PEBA.
Basic Term Life/AD&D
- Policy of $10,000 paid for by the City
- Coverage up to $200,000 not to exceed 5 times annual base salary
- Can also be purchased for spouse and/or children
- Mandatory coverage
- Employee benefit—1x annual salary
- Coverage can be purchased for spouse or children $10,000/$5,000
Disclaimer: The City reserves the right to modify or eliminate, determine eligibility changes and/or revise employee benefits plans, premiums, and/or benefits at any time with or without notice. Nothing described herein creates a contract. Programs are subject to annual appropriations, policies and benefits, and plan descriptions.
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