Overview
Join our vibrant team as a Nail Salon Front Desk Coordinator, where your energy and organizational skills will create a welcoming environment for clients and staff alike. In this dynamic role, you will be the first point of contact, ensuring smooth daily operations while providing exceptional customer service. Your enthusiasm and multitasking abilities will help foster a positive atmosphere that keeps our salon running efficiently and professionally. This paid position offers an exciting opportunity to develop your administrative and customer support skills within a lively beauty setting.
Responsibilities
- Greet clients warmly upon arrival, creating a friendly and professional first impression
- Manage multi-line phone systems to answer inquiries, schedule appointments, and direct calls effectively
- Handle appointment bookings, cancellations, and confirmations using scheduling software and calendar management tools
- Maintain organized files, records, and client information with accuracy and confidentiality
- Assist with office management tasks such as data entry, filing, proofreading, and inventory tracking
- Provide excellent customer support by addressing client questions and resolving concerns promptly
- Utilize computer skills including Microsoft Office, Google Workspace, QuickBooks, and other relevant software to support daily operations
- Ensure salon is tidy at all times
Experience
- Previous office or administrative experience in a fast-paced environment preferred
- Strong clerical skills with proficiency in data entry, filing, proofreading, and document management
- Excellent organizational skills with the ability to prioritize tasks efficiently
- Bilingual abilities are highly desirable to serve a diverse clientele effectively
- Familiarity with front desk duties such as phone etiquette, customer service, and appointment scheduling is essential
- Computer literacy including Microsoft Office Suite (Word, Excel), Google Workspace, BOOKER (BOOKING SYSTEM) We can offer training
- Experience with bookkeeping or personal assistant responsibilities is a plus
- Demonstrated time management skills to handle multiple responsibilities seamlessly
Embark on a rewarding journey where your proactive attitude and attention to detail will make a tangible difference in our clients' experience. We value energetic individuals eager to contribute their organizational talents in a lively salon environment!
Pay: $13.00 - $14.00 per hour
Work Location: In person