Nail Salon Receptionist - Villa Nails Hodgkins

Villa Nails
!! Monday to Saturday !!!

9:30 am to 3:00 pm

Please contact Nina at 312-823-9925

Text preferred

We are seeking a friendly and organized Salon Receptionist to join our dynamic team. The ideal candidate will serve as the first point of contact for clients, managing appointments, providing excellent customer service, and supporting daily salon operations. This role requires strong communication skills, multitasking abilities, and a professional demeanor to ensure a positive experience for all clients. Bilingual abilities and experience with retail sales or POS systems are highly valued to enhance client interactions and operational efficiency.

Responsibilities

• Greet clients warmly and professionally upon arrival, ensuring a welcoming atmosphere
• Manage appointment scheduling and confirmations efficiently using salon management software
• Handle phone inquiries with proper phone etiquette, providing information and booking appointments
• Process transactions accurately using POS systems, including cash handling and basic math calculations
• Upsell salon services and retail products to enhance client satisfaction and increase sales
• Maintain organized records of client preferences, appointments, and product inventory
• Assist with merchandising displays to promote salon products effectively
• Support the team with administrative tasks such as maintaining cleanliness of the reception area and managing client files
• Demonstrate excellent communication skills when coordinating with stylists and clients to meet their needs

Experience

• Prior experience in customer service, retail sales, or a reception role is preferred but not required; training will be provided
• Bilingual skills (English and additional languages) are a plus to serve a diverse clientele effectively
• Familiarity with POS systems, cashiering, and basic math enhances efficiency in daily operations
• Strong organizational skills, time management, and the ability to handle multiple tasks simultaneously are essential
• Excellent communication skills, including phone etiquette and interpersonal skills, are necessary for success in this role

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount

Work Location: In person