Nanny

Job Overview:

The Nanny provides exceptional, personalized childcare services to a designated Forest Highlands Golf Club Member and their family. This position is dedicated exclusively to one family and focuses on delivering attentive, all-inclusive care tailored to their specific needs and routines.

The primary responsibility of the Nanny is to ensure the children’s safety, well-being, and development while maintaining the highest level of customer service and professionalism. Duties include school pick-ups and drop-offs, meal preparation, engaging playtime, supporting daily routines (laundry, dish and other household items), and assisting with overall child development.

This role requires a highly hands-on approach and strong collaboration with both children and parents. The Nanny will develop a deep understanding of the family’s expectations, preferences, and schedules to provide seamless support while parents are working.

Essential Functions:

• Customer Service – Assist members with child care services on a consistent weekly basis, while performing other duties such as light house cleaning and laundry. Drive and assist in school pick-ups and other errands as needed. Provide prompt, polite and professional service to the membership (customer). Maintain a professional appearance by wearing the appropriate uniform at all times. Maintain a clean, sanitary and safe environment. Secondly, assist with recreation programs and service information, as needed.
• Concierge Tasks– Performs indoor and outdoor duties as required in order to enhance resident services.
• Examples of duties include but are not limited to:

o Nanny services

o Housekeeping duties (cleaning, sweep, mop, dust, laundry, vacuum, etc.)

o Driving/Shuttling as it relates to driving the kids around (must be 21 or older)

o Dog Walking/Pet sitting

• Other:

o Attend monthly meetings and be able to complete other tasks as assigned within the Recreation Department as needed.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Requirements:

• Must be reliable.
• Two years of High School or High School Diploma or equivalent (GED).
• Current CPR/First Aid certification (opportunities to obtain these are available through Forest Highlands upon being hired).
• Experience working with children
• Clean background check
• Basic knowledge of concierge duties, country club and golf course operations.
• Strong interpersonal, communication and customer service skills.
• Must be self-motivated with a positive and professional attitude.
• Organized, able to work in a busy environment where the priorities are changing.
• Ability to perform a wide variety of tasks during busy times while working flexible hours with an enthusiastic personality.
• Passion for serving guests.
• Other duties as assigned

Preferred Requirements:

• College coursework in Early Childhood Education or a related field
• 1 to 3 years of nannying or babysitting experience (w/ References)
• 1 to 3 years of related experience in a private club; or equivalent combination of education and experience
• Ability to handle cleaning chemicals
• Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.
• CPR/First Aid and AED certified

Language Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively with guests, management, vendors/suppliers, the general public and other employees of the Company.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Interpersonal Relationship/Communication:

Ability to listen and evaluate customer requests (asking the right questions).

Physical Demands and Work Environment:

• Position is in a busy golf/country club in a private residential community.
• Flexibility in schedule.
• Ability to lift up to 25lbs regularly; up to 50lbs occasionally and to lift overhead and push/pull.
• Must be able to frequently walk, sit, stand, bend, use hands to finger, handle, or feel; and talk or hear, stoop kneel, crouch, adjust vision accordingly (close, distance, peripheral, and depth perception)
• Exposed to outside weather conditions including low temperatures
• Occasionally exposed to moving mechanical parts and a quiet work environment.
• Continuous ability to talk and hear.
• Specific vision abilities required by this job include close vision.

Equipment/Chemicals Used: Driving vehicles, household appliances, cleaning equipment, cleaning chemicals, etc.

Supervisory Responsibility: None

Budgetary Responsibility: None