National Biotherapies Account Director - Coagulopathies

Vitalant is seeking a National Biotherapies Account Director to advance our life-saving mission by expanding access to critical biotherapies—especially solutions that support patients facing coagulopathies. In this strategic role, you’ll lead efforts to create and grow new business opportunities, build high-impact customer relationships, and drive top-line revenue for the Vitalant Biotherapies Division. You’ll set the direction for national sales activities, establish target accounts in emerging and established biotherapies markets, and generate demand for both current and future capabilities.

This position can work remotely from a work at home office anywhere in the United States.

• Medical, dental, and vision insurance
• 401K + 5% company match
• Tuition assistance up to $5k per year
• Free basic life and AD&D insurance
• Free short-and-long-term disability insurance
• Paid time off
• Employee Resource Groups
• Recognition and perks

As a National Biotherapies Account Director, you'll get to:

• Build and manage a robust customer pipeline by identifying high-value organizations aligned with Vitalant’s geographic footprint and long-term growth strategy, ensuring sustained expansion of Biotherapies opportunities.
• Lead comprehensive strategic account planning efforts, including yearly cross-functional planning sessions and the creation of detailed account plans for major revenue customers to guide long-range business development.
• Strengthen and expand relationships with senior hospital and health-system leaders, positioning Vitalant as a trusted partner and advancing Biotherapies growth through consistent executive-level engagement.
• Collaborate closely with hospital sales teams to craft effective, service-specific Biotherapies messaging and support contract renewal strategies that reflect evolving customer needs and industry expectations.
• Conduct ongoing customer meetings to convert prospects, deepen existing partnerships, improve service utilization, and proactively resolve issues that impact the customer experience.
• Coordinate internal resources across Sales, Operations, and technical teams to address customer needs, implement tailored solutions, and successfully introduce new products or services to assigned accounts.
• Analyze customer utilization patterns, service level trends, and inventory management data, providing clear and actionable reporting to internal stakeholders and external partners on a regular basis.
• Manage the full contracting lifecycle—including preparation, negotiation, and implementation—for multiple Biotherapies service lines to ensure accuracy, compliance, and alignment with strategic goals.
• Maintain CRM and contract management systems with high accuracy while actively monitoring competitive activity, emerging market trends, and changes within the broader Biotherapies landscape.
• Participate in national and regional team meetings to discuss performance metrics, supply considerations, operational alignment, and collective progress toward Biotherapies growth and service objectives.

Knowledge/ Education

• Bachelor’s degree or equivalent combination of education and experience required.
• Thorough knowledge of all aspects of sales and marketing required including business management, financial management forecasting, and sales training. Special interest in track record of proven ability to build business with both new customers and expanded service lines.
• Strong knowledge of the healthcare industry required, with a special emphasis on knowledge of and contacts in the cell and gene biotherapies market.
• Knowledge of hospital and health system operations and purchasing preferred.

Experience

• Five years sales and marketing experience in the Advanced Therapies, cell, and gene market or in biological, pharmaceutical, blood service, tissue, medical device, or plasma industry required. Experience in Coagulopathies preferred.
• Large account or large territory experience required.
• Experience in price and contract negotiation required.
• Experience in building lines of business required and building sales operations processes preferred.
• Two years sales management preferred.
• Knowledge of blood industry preferred.

Skills/Abilities
Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
Must be able to maintain confidentiality.
Able to organize, prioritize, and execute a variable workload and multiple priorities.
Effective oral and written communication skills.
Ability to think strategically, synthesize complex business and financial data and develop innovative solutions for a client.
Ability to participate in development of strategic planning for the Biotherapies business and translate that strategy into a relevant book of business with clients.
Ability to establish priorities and follow through on projects, paying close attention to detail with minimal supervision.
Ability to work in a team environment.
Ability to analyze and prepare data to a variety of external and internal stakeholders.
Must have proficient computer skills.
Ability to travel (50%+).

Vitalant is one of the nation’s largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned research. We have a network of 115 donation centers across the U.S. and host approximately 60,000 blood drives annually. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. where millions of people depend on blood donations from our generous donors.

Vitalant is committed to fostering an inclusive workplace built on a foundation of respect, integrity, teamwork, and excellence. We create opportunities for employees of all backgrounds to feel valued, seen and heard. We believe this mission drives creativity and innovation, as employees experience an environment conducive to personal growth and career development.

EEO/Disabled/Veterans

Our organization is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to Careers@vitalant.org to let us know the nature of your request.

For more EEO information about applicant rights click here