National Parts Manager

To achieve the turnover and revenue from parts and accessories by achieving the greatest possible exploitation of parts potential in the Company’s market observation area and ensure a high level of capacity for economical delivery. This role focus on maintaining high parts availability or delivery and skilled advice will lead to increased customer satisfaction and to achieve a high level of sales and protect market share, should actively promotes relationships with independent workshops and increase sales of accessories.

Roles and Responsibilities

• To achieve parts department’s plans and budget to achieve sales and financial targets.
• Oversee the entire parts process, including inventory management, procurement, warehousing, distribution, and sales.
• Manage and lead a team of parts personnel across all branches, ensuring adherence to operational standards and providing guidance and support.
• Establish and maintain strong relationships with suppliers, ensuring timely and cost-effective parts sourcing.
• Personnel and material. Monitor continuously all factors affecting the operations and implement it in a timely manner
• Monitor continuously stock level to ensure minimum obsolete stock.
• To ensure a proper communication and escalation of parts related issues through the correct channels with the manufacturers.
• Regular review of suitable training to ensure the process in development of parts personals.
• Ensure adherence & compliance to policies, procedures, ISO standards, Health & Safety requirements, ethical code of conduct & values.

Key Accountabilities:

• Achieve sales targets and profitability goals for the parts department.
• Optimize inventory levels to minimize costs while ensuring parts availability.
• Enhance customer satisfaction through efficient and timely parts delivery.
• Develop and implement strategies to increase wholesale parts sales.
• Maintain accurate records and documentation for all parts transactions.
• Continuously seek opportunities for personal and professional development.

Candidate Specifications:

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
• Minimum 8-10 years as a Parts Manager or similar role within the automotive industry, preferably with multibrands.
• Strong understanding of parts operations, inventory management, and supply chain principles.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in relevant software and systems.
• UAE driving license is a must.
• Capability to prioritize and manage multiple projects simultaneously.
• Ability to adapt to changing business environments and priorities.
• Desirable- Parts Manager certification.