Job Description
Mandatory Requirements
- Responsible for the leading the Citrix team in daily activities, projects and special assignments.
- Leads and plans the maintenance of systems that provide for delivery of client software and applications to end users remotely.
- Develops standards, identifies and corrects problems, seeks opportunities for improvement, and proposes change.
- Develops and maintains cooperation and trust between team members and work groups by working collaboratively with all parties.
- Responsible for the effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure in both physical and virtual, in a Windows and Linux environment.
- Recommends upgrades or enhancements that support the technical environment and meet ConfigureInc’s clients’ business needs.
- Supports the Citrix infrastructure and hosted client/end user environments such as XenApp, VDI, Imprivata and application integration.
- Configures & manages the infrastructure and monitors performance of all systems to ensure availability of data, applications, and computing resources.
- Aids project teams with technical issues and provides on-the-job training to junior staff.
- Provides Tier 3/2 technical support and 24x7 on-call services for supported environments.
- Experience with Global Server Load Balancing/GTM, Local load balancing/LTM, SSL acceleration, HTTP compression/caching, and DNS
- Experience with enterprise load balancers such as Citrix ADC/Citrix NetScaler and F5
- Knowledge of TCP as it pertains to packet inspection and network/applications
- Experience programmatically configuring Application Delivery Controllers (e.g. APIs, scripting)
- Preparing the incident report / root cause analysis reports
- Answering technical queries of business users and work to fix the issues being faced by them.
- System performance tuning.
- Troubleshooting any reported issues applying approved processes
- Work in global environment and interface with teams across time zones to support the system
General Requirements:-
- Based on broad objectives from Management, technical staff and end users, design solutions to complex technical problems. Identify, define, and analyze complex problems and provide solutions which require a high level of ingenuity and innovativeness.
- Recommend strategies for the continued improvements in the reliability and scalability of assigned network systems/platforms (includes trouble ticket resolution and network service availability). Responsible for developing appropriate monitoring tools comparison matrices for assigned platforms.
- Review, recommend, coordinate, and implement designs and analysis related to specific area of responsibility. Prepare plans for installation or migration of new systems. (Includes network analysis, design, and build phases).
- Ensure that departmental and standards are documented, designed, distributed, and updated on a regular basis for assigned applications/systems/platforms. Implements IT Security best practices.
- Ensure assigned applications/systems/platforms are recoverable in the event of a disaster, emergency or testing sequence. Maintain DR consistency within IT and ensure adherence to corporate DR plans.
- Manage in-scope networks and systems in accordance with the formal change management procedures and processes.
- Provide timely status reports regarding projects and activities
Education
Bachelors Degree : Computer Science or related field (Required)
Job Type: Full-time
Pay: Rs250,000.00 - Rs300,000.00 per month
Education:
Experience:
- F5: 3 years (Required)
- Load Balancer: 3 years (Required)
Location:
Work Location: Remote