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Network Technical knowledge and intermediate level of network management experience.
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Good Knowledge on Routing protocols such as OSPF, BGP, etc.
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Good knowledge on switching protocols.
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Good Knowledge and experience on WAN technologies: MPLS, Internet Leased Lines, Broadband lines and SDWAN
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Hands on experience on enterprise networks and troubleshooting.
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Hands on experience on Next Generation firewalls
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Hands on experience on wireless technology and troubleshooting
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Prefer to have experience on Guest management solutions on Wireless.
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Prefer to have basic knowledge about the CCTV solutions.
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Prefer to have basic knowledge of IPT solutions and troubleshooting.
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Prefer to have experience in enterprise monitoring tools.
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Monitor the network and server infrastructure running the Datacenter and remote locations using network management tools and respond to alerts and notification.
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Monitor the various IT infrastructure facilities elements such as power supply, temperature & humidity control equipment’s, fire detection & suppression system, etc. Escalate and follow-up with vendors for troubleshooting and maintenance if needed.
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Monitor services on critical applications in Data Centers and follow up with Level 2 support team and vendor for rectifications.
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Capable of handling the Cable infrastructure (UTP & Fiber)
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Excellent problem-solving and analytical skills.
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Strong communication and interpersonal skills.
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Ability to work independently and as part of a team.
Educational Qualification
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Should have Masters/bachelor’s in computer science/Engineering (mandatory).
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Should have minimum CCNA Certification and CCNP will be preferable.
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Should have UAE Driving license.
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Prefer to have ITIL Certification