New Business Assistant

We are recruiting a New Business Assistant to support the firm's client onboarding and new matter intake process.

Key Responsibilities:

• Handling initial enquiries from prospective clients via telephone, email and online platforms
• Opening new matters in accordance with firm procedures
• Conducting client onboarding, including ID verification and AML checks
• Preparing and issuing client care letters, terms of business, and engagement documentation

The ideal candidate:

• Previous experience in an administrative or legal support role
• Awareness for opportunities for the firm and the clients Ability to take new enquiries from potential clients and engage new work and clients
• Ability to multi task, wear different ‘hats’ and deal with competing priorities without delay
• Focus on results over and above the client’s expectations and experience of delivering exceptional results for the client
• Ability to work to deadlines
• Ability to maintain a personal yet professional relationship with clients
• Desire to run a complex and varied workload
• Interested in developing the department and to win new work
• Good understanding of landlord & tenant law, commercial property, residential conveyancing and property law
• Must be self-motivated, driven and does not require supervision for day to day conduct of work a complex and varied workload
• Ability to quickly get to grips with new areas of law and hit the ground running
• Experience of delivering exceptional customer/client service Self-discipline to take responsibility of own work and deadlines and deadlines and to progress cases quickly and efficiently
• Strong IT skills to use case management system
• Ability to time record and mange billable time on files
• Ability to ensure clients are regularly billed, client debts are kept to a bare minimum
• Ability to time record using the firms case management software and bill to monthly targets
• Ability to assist in the promotion and marketing of the firm’s services via internal/external networking events, presentations and online articles
• Excellent attention to detail and continuously striving for self-improvement and development
• Personality traits required: High personal standards, ability to work under pressure, driven, adaptable, enthusiastic, proactive, team player, commercial awareness and can do attitude
• Excellent written and verbal communication skills

What’s In It For You:

• Constant learning & development opportunities
• Company pension scheme
• Small team in lovely city centre offices
• Early access to good quality work and client
• Greater exposure to fee earning work than traditional firms
• Autonomy in the role, yet with full support from management
• Exposure to marketing and business development
• Exposure to various legal disciplines –you won’t be pigeon holed into one area of law
• You won’t be competing with hundreds of others for progression within the firm
• The more successful our small firm becomes, the more opportunities there will be for you
• No glass ceilings - the role will become what you make it

The Firm:

Monarch Solicitors are a niche and respected, award winning commercial law firm.

Our ethos is to provide a very personal approach in how we deal with each case and focus on results for the client.

For more information about our firm please visit our website: www.monarchsolicitors.com

Applications:

Apply now with a CV and cover letter for an immediate interview.

Salary: Dependent Upon Experience

STRICTLY NO AGENCIES

Job Type: Full-time