New Home Advisor

New Home Advisor Expectations and Commitments:

To consistently achieve individual monthly sales goals and Avid survey results, while delivering outstanding customer service throughout the entire Customer Journey. The NHA is responsible for ‘A+’ community and model presentation, Prospect and Backlog Management, monthly CMAs, and daily usage of HubSpot to ensure data integrity.

Duties:

• Ensuring that every Hakes Brothers home buyer has an excellent experience purchasing a new home.
• Using honesty and integrity in all representations and negotiations while abiding by the parameters approved by Hakes Brothers.
• Generating and fostering leads and prospects with realtors, customer referrals and potential buyers.
• Proactively following up on leads.
• Representing Hakes Brothers at a model home and any sponsored/hosted events.
• Becoming proficient in sales strategies, including prospecting, product knoweldge, competitor knowledge and sales techniques.
• Maintaining promotional signage in and around your assigned community.
• Conducting presentations to model home visitors and demonstrating the amenities of the community.
• Promoting Hakes Brothers by listing inventory homes on the MLS, sending e-mail blasts, distributing flyers around your community, hosting model home grand openings and community/sponsored events.
• Conducting monthly or quarterly competitor market analysis (as applicable).
• Utilizing CRM to the fullest ability to prospect and manage buyer leads.
• Model home/spec maintenance.
• Attending sales meetings and quarterly luncheons.
• Daily relationship building with realtors to promote Hakes Brothers and weekly visits to realty offices for presentations.
• Preparing required paperwork for each home sale and for prospective purchasers.
• Communicating with the buyer regarding construction start and completion dates; remaining actively involved in the sales process through closing.
• Contributing to a positive, cooperative, team-oriented Sales environment.
• Always look, dress and speak professionally.
• Other duties as assigned.

Education

• Required: High School diploma or GED

Experience / Qualifications

• Required: At least two years' relevant experience in Sales (preferably commission-based)
• Preferred: At least two years' New Home Sales experience

Skills / Abilities

• Self-starter
• Has a demonstrated ability with various sales and closing techniques to advance a sale
• Enthusiastic and team-oriented attitude
• Thorough and technical understanding of products to be sold
• Excellent interpersonal and customer service skills
• Excellent sales and negotiation skills
• Excellent organizational skills and attention to detail (eg: mistakes in contract writing are few and far between)
• Strong analytical and problem-solving skills
• Proven ability to build and maintain relationships with clients
• Ability to function well in a high-paced and, at times, stressful environment
• Have excellent proficiency with both the contract and the product

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Routine installation of community signage
• Must be able to lift up to 15 pounds, occasionally