Night Audit - The Read House

NIGHT AUDITOR AT THE READ HOUSE HOTEL

The Read House Guest Services Department is seeking a professional and personable individual for the position of Night Auditor. You will be bring your excellent customer service and accounting/analytical skills to ensure our operations run smoothly.

Chattanooga’s award-winning historic hotel, The Read House, has been hosting guests and visitors since 1872! Start a new career journey with classic elegance at The Read House Hotel!

WHAT WE HAVE TO OFFER

Location: 107 West MLK Blvd, Chattanooga, TN 37402

Salary: Hourly BOE

Benefits:

• A Culture that Values Passion, Individuality, and Fun!

• Opportunities for Internal Growth and Development

• Paid Time Off (PTO)

• Paid Holidays

• Affordable Medical, Dental, & Vision Insurance Plans

• Company Provided & Voluntary Life Insurance

• Short & Long-Term Disability Insurance

• Accident & Critical Illness Insurance

• Employee Assistance Program

• Traditional 401(k) & Roth 401(k) with Employer Match up to 3.5%

• Referral Bonus Program

• Hotel & Restaurant Discounts at Avocet Hospitality Properties

• Tuition Reimbursement

• Employee Meal Option

• Starbucks Discount

• Garage Parking Discount

WHO WE ARE LOOKING FOR

As a Night Auditor you will assist guests with overnight requests and perform daily accounting duties and perform general accounting and account balance duties from the day shift. Your professional and outgoing personality will ensure our guests experience an exceptional stay at our historic property!

• This position will work approximately 2 shifts per week (11pm-7am).

Primary Duties & Responsibilities

• Provide a positive and friendly guest experience

• Make, modify, and cancel reservations as requested by guests

• Complete guest check in and check out procedures

• Collect payment from guests, issue receipts and change; abide by all cash handling procedures.

• Handle all guest issues promptly and professionally

• Coordinate guest requests with other departments

• Respond to and compose emails regarding front desk and guest reservations activities

• Confidently and accurately share the history of the hotel with guests

• Balance the cash drawer and log receipts

• Run audit reports and journals from the front office system

• Reconcile daily accounts to keep accurate financial records and ledgers

• Account and prepare daily deposits; complete accounting daily reporting and assist in other accounting duties as needed

• Send out all require end-of-day reports to management staff

• Assist in nightly maintenance tasks to continue smooth operation of hotel functions when needed

• Maintain regular and punctual on-site attendance with the ability to work a flexible schedule which may include days, evenings, weekends, and holidays when business requires

Job Requirements

Education/ Experience:

• High school diploma or equivalent required. Some college preferred.

• At least one year of hotel front desk or related experience required

• At least one year of accounting and/ or related experience preferred

• Experience with Opera PMS, M3 Accounting, and Micros POS platforms preferred

Skills:

• Excellent computer skills, such as typing and use of various computer software

• Excellent communication skills with guests, team members, and management

• Ability to access and accurately input information into the applicable systems

• Ability to work efficiently with strong attention to detail

• Basic mathematical skills

• Ability to problem solve and work independently with little supervision

Physical and Mental Requirements:

• Ability to stand for extended periods of time, sometimes for entire shift

• Ability to lift, carry, push, pull, or otherwise move up to 30 pounds and occasionally lift, carry, push, pull, or otherwise move up to 50 pounds

• Hear at a basic level and communicate with coworkers and guests

• Ability to work both independently and in a team environment

• Ability to multitask and work effectively in a high-demand, fast-paced environment with changing variables

• Ability to apply patience and understanding to all persons and situations

• Ability to perform well under pressure to meet the needs of guests, team members and/ or management.

Work Environment:

• The work environment includes high guest contact; may involve varying conditions and circumstances with guests, staff, visitors, etc.

• This position requires the ability to work both in a fast-paced and quiet working environment.

WHO WE ARE

The Roaring '20s are alive and prosperous in Chattanooga at the Historic Read House Hotel. We embrace the "Great Gatsby" era of grandeur and opulence and project the right balance of luxury and rebellious spirit in everything we do. At the Read House, service reigns supreme. We empower our team through support, growth and camaraderie which is instrumental in our culture of genuine hospitality and taking care of guests at every turn. Take the plunge, and be a part of this fun and exciting journey.

*2025 WINNER (2022, 2023, 2024 Finalist) for Chattanooga’s Best of the Best Hospitality Employer!*

Step back in time and visit The Read House Hotel! (www.thereadhousehotel.com)

EOE / DFWP