Job Title: Night Auditor
Job Summary
The Night Auditor is responsible for overseeing the hotel operations during the overnight shift, ensuring guest satisfaction, and performing accounting duties such as reconciling daily financial transactions. This role combines front desk responsibilities with accounting tasks to ensure smooth and accurate hotel operations.
Key Responsibilities
Front Desk Operations
- Greet and check-in/check-out guests during overnight hours
- Respond to guest inquiries, requests, and complaints promptly and professionally
- Handle reservations, cancellations, and room assignments
- Ensure security and safety procedures are followed
Accounting & Financial Duties
- Audit and reconcile daily revenue and transactions (room charges, F&B, POS, etc.)
- Balance cash drawers, credit card reports, and billing statements
- Prepare daily financial reports for management
- Verify and post room rates and taxes accurately
Administrative Tasks
- Prepare next-day reports for management and department heads
- Maintain accurate records of guest accounts and payments
- Coordinate with housekeeping and maintenance for early morning tasks
- Perform system backups and ensure data integrity
Qualifications & Requirements
- High school diploma or equivalent (Associate’s or Bachelor’s degree in Hospitality/Accounting preferred)
- Previous experience in hospitality, front desk, or accounting preferred
- Basic accounting knowledge and numerical proficiency
- Proficiency in hotel management software (e.g., Opera PMS, Fidelio) and MS Office
- Strong attention to detail and problem-solving skills
- Ability to work independently during overnight shifts
- Excellent communication and customer service skills
Job Types: Full-time, Permanent
Pay: From BD250.000 per month