Night Auditor/Front Desk Clerk

```Job Summary``` We are seeking a friendly and customer-oriented Front Desk Clerk/Night Auditor to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional hospitality and ensuring guest satisfaction. This position requires excellent communication skills, attention to detail, and the ability to handle various tasks simultaneously. ```Duties``` - Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently and accurately - Answer phone calls and respond to guest inquiries - Provide information about hotel amenities, services, and local attractions - Handle guest complaints or issues with professionalism and resolve them promptly - Process payments and maintain accurate records of transactions - Perform night audit duties, including reconciling daily transactions and preparing reports - Ensure the safety and security of guests by monitoring access and maintaining a clean lobby area - Assist with other administrative tasks as needed ```Requirements``` - Previous experience in hospitality or hotel industry preferred - Excellent phone etiquette and customer service skills - Knowledge of night audit procedures is a plus - Strong attention to detail and organizational abilities - Ability to multitask and prioritize tasks effectively - Proficiency in using computer systems and software applications - Multilingual or bilingual skills are an advantage - Strong problem-solving skills and ability to handle difficult situations with patience and professionalism If you are a motivated individual with a passion for providing exceptional guest service, we would love to hear from you. Join our team today and be part of creating memorable experiences for our guests. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Types: Full-time, Part-time

Pay: $13.50 - $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Evening shift
• Every weekend
• Holidays
• Night shift
• On call
• Overnight shift
• Rotating weekends
• Weekends only

Work Location: In person