Night Dispatcher

Schedule:
Split Days off

Start time is 6:00 PM until work is done.

Job Summary

• Arrive to work as scheduled and maintain consistent attendance.
• Check emails daily for special customer requests and take appropriate action to process them.
• Work collaboratively with Sales, Customer Service, Fleet, Purchasing, and Warehouse teams to support operational efficiency and resolve issues in a timely manner.
• Monitor dispatch systems to ensure all customer orders have been properly routed.
• Process daily dispatch reports as directed by the supervisor.
• Print and sort daily pick tickets and distribute them to loaders and pickers for early routes.
• Print daily route sheets and organize them by route sequence for early departures.
• Verify product quality for new or special accounts before deliveries are dispatched.
• Collect and document shorts for all early routes.
• Ensure all overtime is approved by a supervisor or manager in advance.
• Communicate and coordinate with customers and staff promptly and with a sense of urgency.

Summary of Essential Job Functions

• Dispatch drivers and delivery orders in an efficient and organized manner.
• Respond to customer requests and resolve delivery or route issues as they arise.
• Report truck accidents immediately and coordinate the rerouting of deliveries when necessary.
• Attend meetings as required by management.
• Ability to work under pressure and multitask is essential.
• Proficiency with computers.
• Ability to communicate with other departments in a fast-paced environment.
• Assist with processing driver and customer credit-related issues when needed.
• Ensure all dispatch and documentation processes are completed and closed daily.
• Manage emails and answer dispatch calls regarding ETAs, order entry processing, and credits.

Minimum Requirements

• Working knowledge of produce items, dispatching, and logistics.
• Understanding of produce grading standards and stages of vegetable and fruit maturity.
• Ability to work safely and follow good manufacturing practices (GMP).
• Ability to read and write basic English.

Other Responsibilities

• Perform additional duties as assigned by the Supervisor, which may include coordinating the procurement of supplies, services, or equipment as needed.

Required Abilities

• Ability to communicate with customers and staff in a professional and respectful manner.
• Ability to follow instructions and work with minimal supervision.
• Ability to maintain consistent attendance and arrive to work on time.
• Ability to work safely and help prevent workplace accidents.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 40 – 48 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Dispatching: 3 years (Required)
• Food Distribution: 3 years (Required)
• Microsoft Outlook: 3 years (Required)

Language:

• Spanish (Required)

Ability to Commute:

• Los Angeles, CA 90058 (Required)

Work Location: In person