NM - IT Network & Security Technician

*APPLY AT: https://www.governmentjobs.com/careers/bcomnm/NMCampus

Title: IT Network & Security Technician

Burrell College of Osteopathic Medicine

Las Cruces, NM

“Para la gente, y el futuro! For the people, and the future!”

Description:

The Network and Security Technician is responsible for daily maintenance and troubleshooting of the college’s IT infrastructure. This role is responsible for handling infrastructure-related trouble tickets, account requests, and other recurring tasks in the infrastructure and security domain, including network and server patching. The ideal candidate will have experience in a support role, an entry-level understanding of IT infrastructure management, and a desire to learn cybersecurity and cloud management
The position is part of a broader team to provide continual improvement in college operations and educational systems delivery and provides a lead role in the development or implementation of new systems.

• This position is nonexempt.
• This position reports to the IT Infrastructure Manager.
• This position starts at $24.04 per hour, depending on experience.

The selected candidate will support Burrell College’s organizational health initiatives, focusing on enhancing leadership, promoting clarity of purpose, improving communication, and reinforcing a respectful, purpose-driven culture. This role is key to fostering a healthy, high-performing organization that values integrity, transparency, and collaboration. Burrell College Org Health Info

Examples of Duties:

• Assist with regular security audits, vulnerability assessments, and risk analysis.
• Monitor security threats and respond to incidents.
• Plan and lead bi-weekly tabletop security exercises within the IT team.
• Stay updated on the latest cybersecurity threats and best practices.
• Follow and update documentation of IT infrastructure, configurations, and procedures.
• Perform regular system updates, patches, and upgrades to ensure systems are secure and up to date.
• Manage user accounts, permissions, and access controls.
• Monitor system performance and troubleshoot issues as they arise.
• Create and support user accounts in Microsoft's 365 and active directory.
• Assist troubleshooting cloud-based applications and services.
• Controls settings and software rollouts in support of the Helpdesk
• Troubleshoot and support network infrastructure, including wireless access points, routers, switches, firewalls, and VPNs.
• Installation and termination of various types of networking/phone media.
• Assist the Helpdesk as needed.
• Other duties as assigned

Other skills important to this position:

• Demonstrates a willingness to reach out and help others when they see a need to do so.
• Ability to balance priorities to accomplish assigned tasks within the required time frame and to be able to shift quickly between several tasks without loss of continuity.
• Have a mastery knowledge level of Microsoft Office, Windows operating systems, knowledge of networking systems, and initiative to explore new technologies in support of infrastructure environment and systems.
• Proven effectiveness in dealing with a wide range of professionals, faculty, students, staff, and administrators.
• Identify opportunities for improvement and make constructive suggestions for change.
• Establish and maintain effective communication & working relationships with internal and external constituents.
• Ability to accept supervision, assignments, change, and correction.
• Carry out all responsibilities and objectives in a professional manner.
• Ability to establish and nurture effective working relationships with associates, colleagues, students and members of the college staff. Maintain professionalism when dealing with all staff and other customers while fostering positive working relationships.

Minimum Qualifications:

• Associate degree in Information Technology or a related area AND at least one year of progressive information technology experience.
• Possesses an introductory understanding of WLAN, LAN, and Active Directory maintenance and configuration or any equivalent combination of experience, training and/or education.

Supplemental Information:

Working Conditions and Efforts:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• This job is conducted in an office work environment.
• Approximately 90% of this position’s duties require the use of a computer.
• Must be able to exert up to 40 lbs. of force occasionally.
• The noise level in the work environment is usually minimal.
• Travel may be required.

Work Schedule:

• Typically, Monday through Friday, 8 am-5 pm
• May occasionally require work outside of business hours and evenings/weekends for special events.

*APPLY AT: https://www.governmentjobs.com/careers/bcomnm/NMCampus

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Work Location: In person