Reports To
Building Materials Operations Manager
Summary: The non-CDL Driver ensures the timely, accurate, and safe delivery of millwork products to our customers at their home or job sites.
Essential Duties & Responsibilities
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Check-in, load, and unload freight from trucks.
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Assist in preparing the Yard for daily business, restocking materials as needed.
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Safely pre-load trucks for delivery; ensure the product is in good condition and review for accuracy.
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Ensure deliveries are made in a timely manner and provide prompt & courteous customer service.
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Follow all safety and lifting protocols during deliveries.
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Evaluate and troubleshoot problems as they arise in the field.
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Assist with maintenance of fleet - ensuring proper level of gas, oil, inspections, etc.
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Resolve customer service issues in a timely basis; promptly seek supervisor assistance if needed.
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Accurate processing of paperwork as it relates to billing, invoicing, and purchase orders; communicate discrepancies to yard supervisor.
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Maintain a neat, clean, and organized work vehicle, and Yard as needed.
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Commute to job site independently.
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Present professional appearance and represent company by wearing company apparel.
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Any additional duties that may arise and assigned by the department manager or his designee.
Skills/Qualifications
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Excellent interpersonal skills and the ability to effectively collaborate with intercompany personnel.
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Self-starter with strong problem solving and decision-making ability.
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Excellent time management and organizational skills.
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Attention to detail and accuracy.
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H.S. Degree or GED equivalent.
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1-3 years of relevant work experience or related professional training.
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Possesses knowledge of building materials products.
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Must be able to work well in a team environment.
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Have good customer service and dispute resolution skills.
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Proficiency with computers; aptitude for using computer applications and software.
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Possess good manual dexterity; and ability to bend at waist, squat, kneel, jump, climb, reach above shoulder, and stand/walk for extended periods.
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Ability to lift and move packages of 75 lbs. or more.
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Role may involve working in various weather conditions and environments.
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Valid MA Driver’s License and Clean Driving Record.
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Ability to acquire or maintain a Hoisting and/or Hydraulics License.
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Valid medical certificate or ability to obtain one upon employment.
This job description outlines the general nature and key responsibilities of the non-CDL Delivery role. It is not exhaustive and may be subject to change or modification based on the needs of the company.