Nonprofit Google Ad Grant Success Specialist

Company Overview

Project World Impact (PWI) is a digital marketing agency dedicated to helping nonprofit organizations and mission-driven businesses achieve their goals through digital marketing solutions.

Position Overview

The Nonprofit Success Specialist is a client-facing role serving as the primary point of contact for nonprofits interested in PWI’s Google Ad Grant management services.

This role works closely with both current Google Ads clients and prospective Google Ads clients. Responsibilities include building strong relationships, training clients, communicating Google Ads account updates, identifying upsell opportunities to help clients reach their goals, and ensuring nonprofits feel supported, informed, and confident in the work being delivered.

Key Responsibilities

1. Client Relationship Management

• Lead client meetings, share updates, address issues, and gather feedback.
• Manage client progress within the team, drive satisfaction, and build long-term partnerships.
• Act as the main point of contact to ensure clear communication and issue resolution.

2. Sales and Business Development

• Identify upsell opportunities and support client growth.
• May participate in proposal writing to support new business opportunities.

3. Reporting and Analytics

• Deliver client reports with KPIs, insights, and performance metrics.
• Monitor digital marketing performance and optimize for goals.
• Track results to ensure project success and client ROI.

Requirements & Qualifications

Compensation will be determined based on experience and qualifications.

• Reliably Commute: This is a full-time, on-site role located in Saint Charles, IL (not a remote or hybrid position).
• Client Communication: Excellent verbal and written communication; skilled at building client relationships via digital meetings.
• Digital Marketing: Familiarity with digital marketing strategies and platforms (Google Ads, Analytics, Search Console, Microsoft Clarity, Google Tag Manager, etc.).
• Tools Proficiency: Comfortable using CRMs, project management, and reporting tools.
• Data Analysis: Ability to analyze performance data and translate it into actionable insights.
• Problem Solving: Strategic thinker with strong problem-solving skills.
• Relationship Management: 2 years (Required)
• Sales: 1 year (Preferred)
• Digital Marketing: 1 year (Preferred)

PWI Culture

At PWI, we value camaraderie just as much as we value productivity. Throughout the year, we host a range of fun activities to foster team spirit and create an inclusive and enjoyable environment. Expect plenty of laughter, fun, and silliness—We work hard, and we like to have a good time while we do it.

PWI Values

Centered on Christian Values and Ethics

• Make A Difference
• Deliver Wow
• Extreme Ownership
• Drive Continuous Improvement

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Why are you interested in working at Project World Impact?

Experience:

• Customer relationship management: 2 years (Required)
• Sales: 1 year (Preferred)
• Digital marketing: 1 year (Preferred)

Ability to Commute:

• Saint Charles, IL 60174 (Required)

Work Location: In person