Job Description
Provides clerical support services to maintain the efficient operation of the Women's Diagnostic Center. Registers patients. Acts as a liaison/resource person between internal and external customers.
-
Greets patients and department visitors.
-
Answers incoming telephone calls. Completes appointment reminder calls as needed.
-
Registers all patients into hospital computer system. Utilizes cost estimator tool to determine patient's copay/co-insurance financial responsibility. Collects co-pay/co-insurance at time of service. Responsible for retrieving referrals and prior authorizations and documenting in the account.
-
Knowledge of clerical procedures for processing and releasing patient records.
Job Qualifications
QUALIFICATIONS :
-
Education: High School and or commercial school graduate.
-
Experience: Prior receptionist, registration or scheduler in medical field.
-
Other Skills: Good communication skills. Proficient computer skills. Ability to work under pressure. Knowledge of basic medical terminology. Ability to work well with patients and meet their needs.