Nutritionist

We prioritize customer well-being by offering personalized, evidence-based nutritional support to help them seamlessly integrate our products into a healthy lifestyle.

Primary Objective

The primary objective of the Virtual Nutritional Consultant is to offer specialized, non-sales-focused nutritional guidance to customers who proactively book consultation calls via our website. This role focuses purely on deeply understanding the customer's dietary needs, answering complex nutritional questions, and recommending the most suitable goat milk product(s) to meet those specific needs.

This is a consultative, advisory role, not a sales position.

Key Responsibilities

• One-on-One Virtual Consultations:
• Conduct scheduled, 15-30 minute nutritional consultancy calls with customers (who may refer to themselves as patients in a medical context) who have proactively booked time via our online system.
• Actively listen to and assess the customer's current diet, health goals, potential sensitivities, and specific reasons for considering goat milk products.
• Provide clear, tailored, and evidence-based guidance on how our specific range of goat milk products (e.g., goat milk formula, protein powder, dairy alternatives) can fit into their existing nutritional plan.
• In-Depth Nutritional Education:
• Explain the unique science and nutritional composition of goat milk (e.g., protein digestibility, fat content, vitamin profiles) in the context of the customer's stated needs (e.g., sports nutrition, digestive support, pediatric feeding).
• Address common myths and complex inquiries related to allergies, intolerances, and substituting other dairy types with our goat milk products, while strictly adhering to the scope of a non-medical professional.
• Advocacy & Product Recommendation (Non-Sales):
• Based only on the customer's needs identified during the consultation, recommend the appropriate product fit, focusing on nutritional value and suitability, not sales quotas.
• Ensure the customer leaves the call with a comprehensive understanding of the recommended product's use, serving size, and potential benefits.
• Documentation & Compliance:
• Accurately document consultation notes, recommendations, and customer feedback in the CRM system.
• Strictly adhere to all ethical guidelines and regulatory requirements, ensuring all advice is within the scope of practice and avoids specific medical diagnoses or treatment recommendations.

Required Qualifications

• Education: Bachelor's or Master's degree in Nutrition, Dietetics, or a related science field.
• Certification: Registered Dietitian Nutritionist (RDN) or Certified Nutrition Specialist (CNS) is highly preferred.
• Experience:
• Minimum of 2 years of experience in nutritional counseling, clinical dietetics, or a specialized product consultation role.
• Experience conducting virtual or tele-health consultations is a significant advantage.
• Deep, demonstrable understanding of dairy and specialty nutrition products, specifically the benefits and composition of goat milk.
• Skills:
• Exceptional consultative communication and active listening skills.
• Ability to build trust quickly and provide empathetic, non-judgmental guidance over the phone/video.
• Strong ethical compass and understanding of the clear boundary between nutritional guidance and medical advice.

Job Types: Part-time, Contractual / Temporary, Freelance, Volunteer
Contract length: 24 months

Pay: ₹10,000.00 - ₹20,765.72 per month

Expected hours: 12 – 25 per week

Work Location: Remote