About the Role:
We’re looking for a proactive and well-organized Office Operations Administrator to
support the daily operations of our Memphis office. This role is ideal for someone who
enjoys helping people, improving processes, and keeping things running smoothly. You’ll
handle essential office administration, ensure the workspace is well-maintained and
organized, and provide reliable support to both leadership and employees. In this role,
you’ll also manage key onboarding and offboarding responsibilities, playing a crucial part in
setting employees up for success on day one and ensuring smooth, well-coordinated
transitions when team members leave the organization.
What You’ll Do:
Onboarding and Offboarding Support (Key Responsibility)
- Coordinate and execute all aspects of new employee onboarding to ensure each team member is fully
prepared for their first day.
- Set up new devices, install required programs, and prepare equipment for new hires, including
confirming login credentials, testing passwords, and ensuring necessary permissions are in place.
- Communicate user information, login instructions, and first-day details directly to new hires in a clear
and timely manner.
- Ensure workstations, office spaces, desks, equipment, and supplies are fully prepared prior to the
employee’s arrival.
- Maintain onboarding checklists, processes, and documentation to ensure consistent, high-quality
experience for every new employee.
- Serve as a welcoming point of contact on the new hire’s first day to ensure a smooth and positive
start.
- Coordinate offboarding tasks including the collection of company property, closure of system access,
and communication with IT and department managers.
- Assist with completion of final paperwork, status changes, and processing exit materials.
- Ensure all departing-employee steps are documented and completed accurately and on schedule.