Office Admin/Customer Service

Job Title: Office Administrator/ Customer Service Representative

Job Summary

We are seeking a reliable and detail-oriented Office Administrator / Customer Service Representative to support daily office operations and provide excellent customer service. This role is responsible for answering incoming calls, entering customer orders, performing general data entry, and assisting with a variety of administrative and office duties. The ideal candidate is organized, able to multitask in a fast-paced environment, and committed to accuracy and professionalism.

Key Responsibilities

• Answer incoming phone calls and assist customers in a courteous and professional manner
• Enter customer orders accurately and efficiently into internal systems
• Perform general data entry and maintain accurate records
• Process office documents as needed
• Communicate with internal departments to ensure timely and accurate order fulfillment
• Assist with filing, scanning, and other administrative tasks
• Support general office operations and perform other duties as assigned

Required Skills & Qualifications

• High attention to detail and accuracy
• Strong ability to multitask and prioritize work effectively
• Excellent verbal and written communication skills
• Basic computer proficiency and ability to learn new systems
• Dependable, organized, and professional demeanor

Preferred Qualifications

• Experience with Microsoft Excel
• Proficiency using a 10-key keypad
• Previous experience with the AS/400 operating system

Compensation

Pay rate will be based on experience

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Thrift/401k

About Prairie Farms- "Farmer Owned. Locally Produced. Since 1938."

We are a farmer-owned cooperative. This means we are owned and operated by over 800+ farm families who are critical members of society. They have selflessly taken on the tremendous task of producing nutritious, high-quality milk for a growing population, which requires being on the job 24/7, 365 days a year.

We have represented American agriculture since our founding in 1938. Many of our dairy farms are operated by several generations of family members with roots dating back to the 1800's. On average, each farm milks around 120 cows and everyone pitches in to keep them happy and healthy- which means around-the-clock care!

Our Mission

• To produce dairy products of the highest quality
• To conduct out business with professional integrity
• To exceed expectations of our customers and consumers
• To support our communities in a positive, sustainable manner
• To deliver exceptional patronage to our network of farm families
• To simply "do right" for our farm families, employees, and communities