Office Administrative Assistant for Property
Job Summary
We are seeking a dedicated and detail-oriented Property Assistant to support our property management team. The ideal candidate will possess strong organizational skills and a customer-focused mindset, ensuring smooth operations within our property management functions. This role involves assisting with various administrative tasks, tenant relations, and property maintenance coordination.
Responsibilities
- Manage tenant inquiries via phone, email, and in-person interactions with professionalism and enthusiasm
- Maintain accurate records and files related to property leasing, maintenance requests, and tenant communications.
- Support the leasing process by preparing contracts, conducting background checks, and coordinating showings.
- Utilize property management software such as Rentec for data entry and record keeping.
- Coordinate maintenance requests with vendors.
- Engage in conflict management to resolve tenant issues effectively.
- Conduct regular property inspections to ensure compliance with maintenance standards.
- Handle administrative tasks such as filing, document organization, and record keeping related to property management activities
- Assist in the preparation of reports related to occupancy rates, lease renewals, and property performance.
- Travel may be needed within South Bay/Santa Cruz Area for apartment inspection/move-in or move-out
Experience
- Previous experience in property management is preferred.
- Proficient in office tasks including filing, data entry, and general administrative duties.
- Strong phone etiquette and communication skills are essential for effective interactions with tenants and vendors.
- Proficient in computerized systems and software, including Microsoft Office Suite (Word, Excel)/Google Suite
- Excellent customer service skills
- Bilingual is required
Pay: $25.00 - $28.00 per hour
Work Location: In person