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Office & Administrative Coordinator

About Levels

Levels is one of the fastest-growing natural sports nutrition brands in America. Our mission is simple: Nothing Fake. Ever.® We make protein powders and ready-to-drink beverages with real ingredients, no artificial flavors or sweeteners, and an uncompromising commitment to quality.

As we continue to scale nationally across Costco, Walmart, Target, Amazon, and other major retailers, we're looking for someone who loves organization, thrives on variety, and enjoys being the person who keeps everything running behind the scenes.

Position Summary

The Office & Administrative Coordinator is responsible for ensuring the day-to-day administrative operations of the company run smoothly. This person supports multiple departments by coordinating office operations, customer service administration, product shipments, e-commerce administration, travel coordination, and a variety of operational tasks that help keep the business moving.

This role is ideal for someone who enjoys wearing many hats, solving problems independently, and bringing order to a fast-paced environment.

This is an on-site position based in Jupiter, Florida.

Responsibilities

Office Operations
Manage day-to-day office operations
Order and maintain office supplies
Coordinate incoming and outgoing mail and deliveries
Keep conference rooms, kitchens, and common areas organized
Coordinate office vendors and service providers
Assist with employee onboarding logistics
Coordinate office lunches, meetings, and events as needed

Administrative Support

Coordinate company travel arrangements
Assist leadership with scheduling and administrative requests
Prepare shipping labels and coordinate outgoing packages
Manage sample requests for customers, sales, influencers, and partners
Support internal document organization and filing

Customer Service Administration

Coordinate with our outsourced customer service team
Escalate customer issues when necessary
Monitor Meta customer messages
Assist with TikTok Shop customer support
Help maintain excellent customer response times

E-Commerce Administration

Process wholesale Shopify orders
Review Shopify fraud alerts
Coordinate chargeback documentation
Monitor Shopify operational exceptions
Assist with order troubleshooting

Amazon Administration

Monitor unauthorized sellers
Monitor Buy Box issues
Report listing violations
Escalate marketplace concerns to internal teams

Operational Support

Assist Product and Quality teams with administrative needs
Coordinate sample shipments to manufacturers and vendors
Assist with internal inventory and supply organization
Support cross-functional projects as assigned

Qualifications

Required

5+ years of administrative, office management, operations, or coordinator experience
Exceptional organizational skills
Strong attention to detail
Ability to prioritize multiple tasks simultaneously
Excellent written and verbal communication
Highly proficient with Microsoft Office
Comfortable learning new software systems
Self-starter with minimal supervision
Positive, team-first attitude

Preferred