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Office Administrator
Benefits:
- Company parties
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
If you're the kind of person who keeps everything organized, never lets a detail slip, and takes pride in being the one everyone relies on, you'll fit right in here.
About Storm Guard
Storm Guard has been a trusted name in roofing and exterior restoration for over two decades. We're locally owned and nationally backed, committed to doing the job right every time. Our clients' peace of mind and the protection of what they've built guide everything we do. That commitment defines the Storm Guard Way: a disciplined approach built on knowledge, integrity, and lasting trust.
Our Core Values
- Do the Right Thing. Integrity and ethical leadership in every decision.
- Act With Enthusiasm. Energy and positivity that lift the whole team.
- Innovate and Grow. Always improving, always evolving.
- Show Respect for Others. Every person is valued and heard.
- Create Exceptional Experiences. Excellence from first call to final handshake.
The Role
The Office Administrator is the operational backbone of a Storm Guard location. You'll manage the day-to-day flow of the office — from bookkeeping and scheduling to customer communication and team support. You work closely with ownership and management to keep things running smoothly behind the scenes, so the rest of the team can focus on serving customers. If you're detail-oriented, naturally organized, and energized by keeping people and processes on track, this role will feel like home.
What You'll Do
Manage the Office
- Handle all incoming calls, emails, and communication — answer, route, and follow through.
- Order and maintain office supplies to keep the workspace running efficiently.
- Manage scheduling, production calendars, and daily office priorities.
Own the Books
- Handle day-to-day bookkeeping including invoicing, job costing, and generating work orders.
- Manage accounts payable and receivable with accuracy and consistency.
- Maintain organized records, filing, and reporting.
Support the Team
- Work closely with ownership and management in a support capacity across daily operations.
- Input and maintain customer information in the CRM system.
- Assist with conflict resolution and customer service issues as they arise.
Deliver Exceptional Customer Service
- Be the first point of contact for customers calling or visiting the office.
- Follow up diligently with customers to ensure satisfaction and close the loop.
- Represent Storm Guard with professionalism and a genuine willingness to help.
What You Bring
- Administrative experience. You've worked in an office support, organizational, or administrative role before.
- Bookkeeping skills. You're proficient in QuickBooks or similar accounting software.
- Tech comfort. You can navigate web-based CRM systems and standard office tools with ease.
- Attention to detail. You catch what others miss and take pride in getting it right.
- Strong communication. You're clear and professional in both writing and conversation.
- Relationship builder. You connect well with customers, teammates, and vendors.
- Independence. You manage your own workload confidently without needing constant direction.
What We Offer
- Competitive compensation. Steady pay that reflects the value you bring.
- Training and mentorship. Ongoing development to help you grow in your role and beyond.
- Performance bonuses. Outstanding effort is recognized and rewarded.
- Technology and tools. Modern platforms and systems to help you work efficiently.
- Health insurance and paid time off. We take care of your wellbeing.
- Career growth. Build skills and experience that open doors within Storm Guard.
- A culture that feels like family. We show up for each other, celebrate together, and build something we're proud of.
Ready to Run the Show?
If this sounds like you, we want to hear from you. Join Storm Guard and be the person who keeps it all together. Apply today.
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