Office Administrator

About Us

We are a growing Managed Service Provider (MSP) dedicated to delivering reliable IT solutions and exceptional customer service to businesses of all sizes. We are seeking a dependable and organized Office Administrator to support daily office operations and help ensure our team can work efficiently and effectively.

Position Summary

The Office Administrator will undertake a variety of administrative and operational tasks to support the smooth day-to-day running of the office. This role requires someone who is highly organized, self-motivated, trustworthy, and able to prioritize tasks with minimal supervision.

Experience in an IT or technical environment is helpful, but not required. The ideal candidate is eager to learn, customer-focused, and enjoys working in a fast-paced environment.

Duties & Responsibilities

• Assist with billing inquiries and support general billing workflows
• Track office supply inventory and place orders as needed
• Provide administrative support to team members and assist colleagues when necessary
• Identify opportunities for cost savings and recommend process improvements
• Coordinate shipping and receiving of equipment for customers
• Oversee disposal and recycling of surplus or outdated equipment
• Maintain organized office records and documentation
• Support general office operations and other related duties as assigned

Required Skills & Abilities

• Excellent customer service skills
• Strong communication and interpersonal abilities
• Excellent organizational and time-management skills
• Ability to identify and solve problems effectively
• Ability to prioritize tasks and work independently
• Dependable, professional, and detail-oriented
• Proficient with Microsoft Office and general computer applications

Preferred Qualifications

• Previous administrative or office support experience
• Experience working in an MSP, IT company, or technical environment is a plus
• Familiarity with billing systems or invoicing workflows is beneficial
• Basic understanding of computer hardware or shipping logistics is helpful

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off

Work Location: In person