Office Administrator / Case Manager

Exodus PCS specializes in providing state-licensed Relocation Service Coordination (RSC-TCM) and Moving Home Minnesota (MHM) transition services. We are dedicated to assisting eligible nursing facility and treatment center residents in transitioning smoothly into community housing, ensuring they receive person-centered support and advocacy throughout the process.

Job Overview
We are seeking a dynamic and organized Office Administrator / Case Manager to join our team. This vital role combines office management on a daily basis with our case coordination services as needed. The ideal candidate will bring a strong background in office management and experience as a leader in a office setting. This position must be self-driven with excellent organizational skills and office acumen.

Duties

• Oversee daily office operations, ensuring an organized, welcoming and efficient work environment
• Support upper management in an administrative capacity
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Assist with human resources functions including onboarding, training, and maintaining employee records
• Coordinate and manage client cases, ensuring timely communication and follow-up throughout the transition process.
• Provide training, create resources & development opportunities to enhance team performance
• Organize company events and handle miscellaneous clerical tasks such as data entry and document preparation
• Other administrative duties as assigned

Skills

• Demonstrated strong customer service, communication, problem solving, and self-direction skills.
• Must have flexibility, personal integrity, and the ability to work effectively with referral sources, clients, coworkers, family members, visitors, and the general public
• Demonstrate strong leadership, communication, and customer service skills.
• Adapt quickly, solve problems effectively, and support a positive, team-focused environment.
• High attention to detail and accuracy
• Professional communication skills (written and verbal)
• Strong sense of accountability and reliability
• Excellent knowledge of Windows OS, MS Office, Canva, Android
• Proven experience as an office administrator, office assistant or relevant role
• May involve occasional lifting of office supplies (up to 20 lbs)
• Requires valid drivers license

Pay: $24.00 - $28.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Work Location: In person