Office Administrator / Dispatcher

About Us:
We are a fast-paced towing and roadside assistance company committed to providing reliable, professional service to our customers. We’re looking for a dependable and organized Office Administrator / Dispatcher to join our team and help keep operations running smoothly.

Key Responsibilities:

• Answer incoming calls and dispatch drivers to service calls efficiently
• Communicate clearly with drivers, customers, and partner organizations
• Track and update job status in dispatch software
• Maintain accurate records, logs, and customer information
• Handle basic office duties (filing, emails, invoicing, data entry)
• Monitor GPS systems and coordinate routes for efficiency
• Provide excellent customer service in high-pressure situations

Qualifications:

• Previous dispatching or administrative experience preferred, but will train if need be (towing/logistics is a plus)
• Strong communication and multitasking skills
• Ability to stay calm and organized in a fast-paced environment
• Basic computer skills (email, data entry, dispatch software)
• Reliable, punctual, and detail-oriented
• Availability for flexible hours (including nights/weekends if needed)

Pay: $10.00 - $20.00 per hour

Work Location: In person