Office and Volunteer Coordinator

Office and Volunteer Coordinator

This person will be the lead office manager and assist with administrative support, with regular interaction with all those who have contact with Justice for Migrant Families, including staff, volunteers, board members, families and individuals.

In this role, the coordinator will be a public facing person who regularly speaks with community members and assists with short referrals, and schedules for volunteer support and staff. The coordinator will onboard new volunteers and train and connect volunteers to accompany community members. The coordinator will provide language support, either through direct Spanish usage, through providing Spanish interpretation, or by scheduling interpreters.

This position requires in person availability, with an occasional remote option. The position is mainly daytime hours, with occasional options for evening or weekend hours. This person will be on call by phone once a week.

Duties will include:

Being present in the office and keeping JFMF organized and responsive

• Communicate office updates and hours
• Track, forward, and respond to mail; execute organizational mailings
• Return calls, manage voicemail system
• Make referrals to commonly requested resources

Direct volunteer coordination

• Respond to new volunteer inquiries
• Onboard new volunteers and connect to program leads
• Support in moving new volunteers into roles
• Lead trainings
• Maintain good communication between volunteers and the office

Supporting the office structures that keep JFMF engaged with community

• Maintain the system of incoming support requests and follow ups
• Join event planning teams, and lead on logistics for events
• Scheduling, including scheduling interpreters

Join the JFMF team; work together towards organizational goals

• Participate in staff meetings and annual retreat
• Participate in some organizational trainings
• Collaborate with bookkeeping to keep good records, track donations and be responsive to donors
• Collect and organize photographic records of JFMF events
• Occasionally post to Instagram and Facebook

Requirements

• Strong Spanish and English
• Trustworthy and ethical, able to set and uphold standard of respect and care in diverse work setting
• Experience in direct community work
• Strong interpersonal and listening skills
• Clear oral and written communication
• Collaborative approach to creative problem solving
• Ability to keep good records and use online platforms for record keeping
• Sufficient awareness of immigrant justice to ensure that the JFMF office is a welcoming place

Preferred

• Comfortable with digital communications platforms and Canva

Benefits: Monthly health insurance stipend; annual paid time off, four paid quarterly closures, and paid holidays.

Please submit resume, cover letter and two references related to experience and skills to hr@jfmfwny.org.

All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, immigration status or citizenship, sex, age, disability or marital status.

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• Paid time off
• Parental leave

Work Location: In person