Office Assistant

About Suffolk Counseling Services (SCS)

Suffolk Counseling Services (SCS) is a growing, community-based behavioral health practice committed to providing compassionate, high-quality mental health care. Our offices support a collaborative team of clinicians and a diverse client population across Suffolk County.

Position Summary

We are seeking a friendly, reliable Part-Time Office Assistant to support our front desk operations in our Smithtown office and help ensure a welcoming and organized environment for our clients.

This role is ideal for someone who enjoys working with people, is detail-oriented, and can help keep daily office operations running smoothly.

Schedule

Part-Time

• Monday & Wednesday: 4:30 PM – 8:30 PM
• Saturday: 9:00 AM – 2:00 PM

Key Responsibilities

• Greet clients and visitors warmly upon arrival
• Answer phones and direct calls appropriately
• Assist with scheduling appointments and client check-ins
• Verify and update client demographic and insurance information
• Collect copays and provide receipts
• Maintain the client waitlist and assist with intake coordination
• Scan and upload client documents into our system
• Monitor office email and route messages to staff
• Maintain a clean and welcoming waiting area

Qualifications

• Prior front desk, receptionist, or customer service experience preferred
• Strong communication and customer service skills
• Detail-oriented and organized
• Comfortable using computers and office software
• Experience with medical offices or EHR systems is a plus

Education & Experience

• High school diploma or equivalent required
• 1+ years administrative experience preferred

Why Join SCS?

• Mission-driven mental health practice
• Supportive leadership and collaborative team
• Meaningful, client-centered work
• Opportunity for growth in a multi-location practice

EOE

Job Type: Full-time

Pay: $17.50 - $19.00 per hour

Benefits:

• Employee assistance program

Experience:

• EMH/EMR: 1 year (Preferred)
• Administrative: 1 year (Required)

Ability to Commute:

• Smithtown, NY 11787 (Required)

Work Location: In person