Office Assistant

REEL Produce is a produce distribution company that takes pride in providing quality fruits, vegetables, and food service items to local businesses and restaurants throughout the Bay Area. Our team works closely together to ensure that every order, from start to finish, runs smoothly. We strive to create a supportive, team-oriented environment where everyone plays a vital role in our success.

Position Overview:

We are looking for a dependable, detail-oriented, and friendly individual to join our office team. The ideal candidate is someone who thrives in a fast-paced environment, communicates clearly, and enjoys providing excellent customer service.

This position involves:

• Answering customer phone calls and emails regarding orders
• Entering customer orders accurately into QuickBooks
• Handling statements, invoices, and other administrative tasks
• Writing and responding to professional emails
• Collaborating with warehouse and delivery teams
• Maintaining organized digital records and documents

Requirements:

Must be bilingual (English and Spanish) and comfortable working in a fast-paced environment and performing under pressure Computer proficiency required, must know how to use:

• Google Sheets & Google Docs
• Excel & Microsoft Word
• Strong grammar and written communication skills
• Friendly, professional demeanor with a “customer is always right” attitude
• Must be a team player
• Basic knowledge of fruits and vegetables is required
• Sunday availability is required (for special scheduling needs)

Training & Probationary Period:

Training will take several weeks, and most new hires feel confident in their duties within one to one and a half months. A 60-day probationary period will be in place to ensure the new hire can successfully integrate into our team and learn the necessary material.

Why Join REEL?

At REEL, we believe in teamwork, growth, and mutual support. We’re excited to welcome individuals who are eager to learn, bring a positive attitude, and want to be part of a company that values reliability and strong communication.

If this sounds like the right fit for you, we’d love to hear from you!

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Work Location: In person