Office Assistant

Juiced Wheels is a family-owned e-bike sales and service business that is expanding. We are seeking a highly organized and detail-oriented individual to join our team as an office assistant and receptionist. This position will assist with answering phone calls, organizing service and assembly tickets for e-bikes, organizing incoming inventory, and tracking shipments and sales. This individual will also be cross trained on the sales floor to assist while other staff are on lunch breaks (it's just talking to people) and ringing up people at the register.

Duties:

• Answer and direct phone calls, taking messages as necessary
• Answer company email inbox and route communications
• Manage incoming and outgoing mail
• Schedule appointments and maintain calendars for other staff members
• Assist with basic administrative tasks such as tracking shipments, placing orders, tracking inventory, etc.
• Maintain office supplies and inventory
• Coordinate project work and ensure deadlines are met
• Provide support to other team members as needed, including checking in/out customers at the front desk, taking bikes outside for customers picking them up, etc.

Experience requirements:

• We are a tech heavy shop, and you must be comfortable using computers to succeed in this role!
• General computer skills and adaptability to computer systems
• Proficiency in computerized systems and software, including Microsoft Office Suite Excellent phone etiquette and communication skills
• Strong organizational skills with the ability to prioritize tasks effectively
• Familiarity with phone systems and basic troubleshooting is a plus

Bonus points if you:

• Have previous retail or customer service experience
• Know your way around e-bikes or cycling
• Have experience with Square POS

Why join us? What's in it for you?

• Be part of something exciting - we're growing and going places!
• Creative, collaborative environment
• Sweet employee discounts on e-bikes and gear (get it all at-cost after 90 days)
• You get Mondays off! Spend time with family, make that appointment with the place that’s only open 9-5 M-F, or do whatever you want, because the shop will be closed
• Competitive pay
• Real opportunity to grow with us

Please note that only qualified candidates will be contacted for an interview.

Our lawyer said there were a few other things we should say, so check out these notices before you apply:

• Physical Demands: You must be able to lift and carry e-bikes and other equipment, which can be cumbersome and heavy. You will often have assistance from coworkers in the shop, but sometimes you may need to carry items alone. You must be able to climb steps, bend, stoop, squat, kneel, grasp, reach, twist, and crouch. The shop is in a (nice and finished) historic building from the late 1800s and is spread out across three floors. There are ramps to the bottom and middle floors but only stairs to the top employees-only level.
• Equal Opportunity Employment: We are an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other protected classification in accordance with applicable federal, state, and local laws.
• Americans with Disabilities Act: We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws.
• E-Verify Notice: We participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
• Workplace Safety: We comply with all Missouri Occupational Safety and Health Administration (MOSHA) standards and regulations to ensure a safe and healthy workplace.
• Rights Under Missouri Labor Laws: All employees have rights under Missouri labor laws including but not limited to: Right to workers' compensation benefits for work-related injuries; Right to unemployment insurance if eligible; Right to breaks and meal periods as required by law; Right to a workplace free from discrimination and harassment (we definitely don't countenance that here).
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Last bits:

• If you made it this far, thank you for reading!
• We will automatically reject your application without responding to you if your resume or response indicates you cannot work onsite during our regular business hours. You must answer “yes” to a screening question about this before we see your resume, so anything contradicting that means you are either lying or cannot pay attention to details.
• Sorry, we will not be sponsoring any visas for this role. You MUST be authorized to work in the U.S. already. Local candidates are preferred.

Job Type: Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount

Application Question(s):

• Why do you think you are a good fit for the job?

Ability to Commute:

• Saint Charles, MO 63301 (Required)

Work Location: In person