Office Assistant

Description:

With over 60 years of experience, EleMETAL Fabrication + Machine is a growing metal fabrication and machining company based in Fremont, NE. Our products are essential in food manufacturing and industrial operations across the U.S. Our people are what make us unique; here, it’s a people-first culture built on integrity, teamwork, and continuous improvement. With strong leadership, long-term stability, and a 90% retention rate, EleMETAL is a place where employees grow their skills, take pride in their work, and build lasting careers. We have an exciting new role for an Office Assistant.

• Why Us: We build real products used in essential food manufacturing and industrial facilities across the U.S. You’ll see American-made products through hands-on work with modern equipment in a clean, well-equipped fabrication and machining environment.
• Vibrant Culture: Team-driven environment built on integrity, accountability, and continuous improvement. Ongoing coaching, mentoring, weekly team meetings, and quarterly growth conversations. Ongoing training opportunities that align with personal and professional goals!
• Benefits: Competitive pay with 401(k) match after 90 days. Health, dental, vision, HSA/FSA options, and paid time off. Annual lifestyle stipend for you to determine how to use for a gym membership, equipment, and more!

YOUR DIFFERENCE

• Front Desk Oversight: Serve as the first point of contact for walk-in customers and incoming calls, assists when possible, and route requests to the appropriate team members as needed.
• Order Processing: Manage customer orders from intake through entry in Fulcrum, ensuring accurate details, proper routing, and clear communication across sales, production, and operations.
• Quoting & Vendor Coordination: Prepare quotes for standard and buy/sell items by gathering required information, sourcing vendor pricing, and entering complete, accurate data into the system.
• Operational Support: Notify customers of order readiness, support purchasing, and demand planning in a fast-paced manufacturing environment.

Requirements:

• Knowledge: Consistent work history. High school diploma or GED. A minimum of two (2) years experience as an Administrative Assistant, Customer Service Representative, Office Assistant, Customer Solutions Specialist, or similar role. Experience in a manufacturing or warehouse environment is preferred.
• Skills: Strong attention to detail and organization, with effective communication and interpersonal skills. Capable of problem-solving, decision-making, and managing multiple priorities in a fast-paced environment. Ability to adapt to changing processes, provide excellent customer service, use and troubleshoot computer programs, and perform physical tasks including lifting up to 60 pounds.
• Ability: This position is onsite at our Fremont, NE location and is NOT remote. A drug screen is required.

At EleMETAL, you’ll have the opportunity to work with modern technology, collaborate with skilled professionals, and make a real impact in essential industries. We’re growing, stable, and committed to developing our team members through hands-on experience and continuous improvement. We invest in our people, listen to ideas, and provide the stability and support needed to build a long-term career. Join a company where your work matters and your future is taken seriously.