Office Assistant

Overview
Our company is looking for a reliable motivated Office Assistant to join our fast growing team. This is a key role in our office, focused on delivering excellent customer service, supporting daily operations, and helping us retain our valued customers.

Responsibilities

• Answer incoming calls and assist customers with scheduling and questions.
• Provide top tier customer service and build strong client relationships.
• Help manage appointment scheduling and route coordination.
• Help handle customer accounts, with billing inquires and any customer follow ups.
• Support customer retention efforts and resolve any concerns.
• Assist with general office tasks and team support.

Requirements

• Proven experience in an office with strong organizational skills.
• Proficiency in computer literacy, scheduling systems and basic software.
• Experience with multi-line phone systems and excellent phone etiquette is essential.
• Highly organized and detail oriented.
• Prior experience in customer service or as a receptionist.
• Strong time management skills with the ability to prioritize tasks efficiently in a fast-paced environment.
• Positive attitude.

If you are dependable, professional, and great with customers, we would love to hear from you!

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Referral program

Work Location: In person